leaders in banking — women and men — are those who are intentional in everything they do. Such leaders lead with power and purpose, commitment, and confidence. After lunch, the conference moved to afternoon breakout sessions. Breakout Session 1 • “Service Excellence: Go from Good Service Provider to Awesome Finance Professional in 5 Easy Steps” — Joe Micallef, Grow UP Sales • “Gender Dynamics on Teams” — Catherine Nestrick, ABA • “Earning the Right to Be Heard: A Proven 5-Step Process for Selling Your Ideas to Decision Makers, Growing Your Influence, and Increasing Your Opportunities” — Phillip Van Hooser, MBA, CSP, CPAE Breakout Session 2 • “Service Excellence: Go from Good Service Provider to Awesome Finance Professional in 5 Easy Steps” — Joe Micallef, Grow UP Sales • “Gender Dynamics on Teams” — Catherine Nestrick, ABA • “Fearless and Female — Self Defense” — Cindy Coughenour Closing the day was a panel discussion facilitated by Amanda Rolfs, Central National Bank. Panelists were Julie Huber, Equity Bank; Teresa Randle, The Plains State Bank; and Tasha Bucher, The Trust Company of Kansas. Welcoming the attendees to the final day of the conference was Vice-Chair of the Education & HR Committee Kaylene Plummer, Farmers State Bank in Westmoreland. Following her was one of KBA’s highest-rated presenters, Honey Shelton, with her session, “Coaching Yourself and Others.” Participating in a panel discussion of women in non-traditional bank roles were (L-R): Tasha Bucher, Trust Company of Kansas; Julie Huber, Equity Bank; Teresa Randle, The Plains State Bank; and Amanda Rolfs, Central National Bank (moderator). One highly interactive breakout session was led by self-defense instructor Cindy Coughenour. She demonstrated a variety of scenarios and how to defend oneself in case of an unexpected encounter. Attendees to the second day of the conference were welcomed by Kaylene Plummer, Farmers State Bank, Westmoreland. continued on page 13 11
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