Pub. 10 2021 Issue 5

Pub. 10 2021 Issue 5 29 Publish the results and communicate them with employees along with any upcoming projects, initiatives or changes that are being brought about from feedback generated through an employee engagement survey. The Society for Human Resource Management says being responsive to employee feedback can lead to higher retention rates, lower absenteeism, and increased productivity in the workplace. Employees who feel their voices are being heard also typically have higher morale and provide better customer service. SHRM also encourages managers to use feedback from employee engagement surveys to gain insights into issues affecting their departments or business units. Senior managers need to take the feedback seriously and be willing to act on some or all of the suggestions from their employees. An internal HR team can facilitate employee engagement surveys. However, you may be better suited eliciting a third-party service provider to customize an employee engagement survey, administer it to employees, and analyze the results if maintaining objectivity is a concern. That same service provider also will be able to make recommendations based on the results of the survey. Other actions to reinforce culture Aside from employee engagement surveys, your bank also should incorporate other measures to reinforce its culture. Promoting the mental health of your employees is one way to contribute to a strong workforce culture. Remove the stigma of talking about mental health and create avenues for people to confide in their co-workers or seek professional help when needed without fear of repercussions. Another measure involves organizing company gatherings outside of normal work parameters. That could include organizing a company picnic, an after- work happy hour, or attending a local sporting event as a group. Volunteering to benefit charitable organizations or serving in the community are also aspects that can help reinforce your bank’s culture. Regardless of what you do, make the health of your culture a priority. It will benefit your bank overall in the long run. About the author: Josh Heck is Syndeo’s marketing manager. Reach him at jheck@syndeohro.com or by phone at (316) 440-9940. Call us today at ( 316) 630-9107 or email sales@syndeohro.com to schedule a free consultation. When your HR can’t, Syndeo CAN! Free yourself from the hassles of HR, risk management, employee benefits administration and payroll processing. Outsource those functions to Syndeo instead. We will handle the HR, so you can focus on serving your customers and Kansas communities. The importance of how HR is addressed in your organization is changing. Don’t risk the future of your bank by leaving any of this to chance. Turn to the provider you can trust to keep your bank HR compliant. Syndeo Leadership Team