12 Here’s the thing. Are you really as top of mind with your customers as you think you are? Connecting customers to your brand. 727.475.9827 | 855.747.4003 kris@thenewslinkgroup.com As part of Compliance First Banking Solutions’ launch, we welcome our newest Compliance Operations Specialist, Erica Friedt. A Kansas City native, Erica has worked in banking for over 14 years, spending seven years as a Compliance and Bank Secrecy Act Officer and auditor. As a Certified Regulatory Compliance Manager, Erica has worked in several financial institutions, so she understands the compliance needs of banks, large and small. Erica started her career as a part-time teller and worked as a consumer loan processor before moving to compliance. This gives her a unique insight due to her experience with compliance reviews and exams as both the banker and the auditor. Describing her approach to compliance, Erica says, “Regulators push for a culture of compliance from the top down and recommend taking a risk-based approach. My goal is to make compliance part of everyday operations so it becomes second nature. This is achieved by being proactive and transparent and sharing knowledge and expectations with every member of the team.” Compliance First Banking Solutions is already making a positive impact in Kansas banks. Frank Carson IV of Carson Bank in Mulvane, Kansas, said, “We found ourselves in a quandary when the Bank’s compliance officer gave notice to begin a new position this past year. Finding a replacement, properly educating, and maintaining an existing, acceptable regulatory rating at a community bank is no small task. We called the Kansas Bankers Association for help and explained our dilemma; they had the answer. Kansas Bankers Consulting Services [editor’s note: now CFBS], a subsidiary of the KBA, is one of the greatest moves we have made in compliance. They have one of the most renowned legal departments in the nation. Well trained, up to date, a great staff that has worked well with all our people. Just what we needed, just what we expected from our KBA.” There is no “one size fits all” approach to compliance. Compliance First Banking Solutions will work closely with you to tailor a compliance solution to fit your Bank ’s needs. We offer a whole team of compliance experts that will reduce the burden on your employees so they can focus on serving your customers and community. If you are interested in the service, please contact Erica Friedt at efriedt@ksbankers.com. C潮瑩湵敤r潭⁰慧攠NN
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