OFFICIAL PUBLICATION OF KANSAS BANKERS ASSOCIATION JULY/AUGUST ISSUE 4 2024 Meet New KBA Chairman Gene Dikeman
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©2024 Kansas Bankers Association | The newsLINK Group LLC. All rights reserved. The Kansas Banker is published six times each year by The newsLINK Group LLC for the KBA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Kansas Bankers Association, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Kansas Banker is a collective work, and as such, some articles are submitted by authors who are independent of the Kansas Bankers Association. While the The Kansas Banker encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. CONTENTS 5 Meet New KBA Chairman Gene Dikeman Washington Update 10 The “Other” CRA A Lesser-Known Tool in the Policy Toolbox By Rob Nichols, President and CEO, American Bankers Association 12 KBA-Hosted Financial Town Hall Recap 16 Harvesting Success The Career Paths of Kansas Agricultural Bankers By Brianna Hull 23 Compliance Management for Financial Institutions Made Simple By Neal Reynolds, President, BankMarketingCenter.com In Memory 26 Kevin Moeder John “Jack” C. Dicus 28 Briefly in Kansas Banking 30 2024 Calendar 12 23 Executive Doug Wareham, President & CEO Kathy Taylor, EVP, General Counsel Terri D. Thomas, EVP, COO Administration Alex Orel, SVP, Government Relations Eric Stofer, SVP, Chief Financial Officer Sara Blubaugh, SVP, Administration & Board Secretary Julie Taylor, VP, Computer & Information Systems Kelly VanZwoll, JD, VP, Staff Attorney & Government Relations Alana Seelbach, AVP, Administration & Special Projects J.W. Wells, Ag Division Coordinator/ Government Relations Assistant Communications & Marketing Mary Taylor, SVP, Director of Communications & Marketing Bree Hull, AVP, Communications & Marketing Rayanna Breshears, Marketing & Strategic Partnerships Coordinator Education and Conferences Brenda L. Unruh, SVP, Director, Education & Conferences/Strategic Partnerships LeAnn Mott, VP, Education & Conferences Natalie Wareham, AVP, Education & Conferences Insurance Alex Greig, President, KBA Insurance Inc. Kent Owens, SVP, KBA Insurance Inc. Elizabeth Roche, SVP, Employee Benefits Administration Jenny Figge, SVP, Operations Cole Thompson, AVP, KBA Insurance Inc. Clinton Moore, Agent Services Representative, KBA Insurance Inc. Samantha Lee, Employee Benefits Specialist Legal/Compliance Jackie Kuhn, JD, VP, Staff Attorney Gwen Hill, JD, VP, Staff Attorney Jamie Cosgrove, JD, VP, Legal Dept. Manager Dylan Serrault, JD, VP, CFBS Manager Bobby Young, JD, VP, Staff Attorney Adeel Syed, JD, VP, Staff Attorney Neal Barclay, AVP, Compliance Specialist/Auditor Jeff Narron, AVP, Compliance Specialist/Auditor Kerry Clark, AVP, JD, Staff Attorney & Publications Editor Lewis Walton, AVP, JD, Compliance Specialist/Auditor Heather Williams, Compliance Operations Specialist/Auditor Sarah Weltmer, Compliance Operations Specialist Lindsay Bryant, Compliance Operations Specialist, Auditor Shannon Capps, Compliance Operations Specialist, Auditor Meridith DeForest, AVP, Administrative Legal Assistant Sarah Lynch-Chaput, Legal Staff Gabe Walker, Compliance Specialist & Auditor Tom Thomsen, Legal Intern Darby Leitch, Legal Intern Kat Eusey-Zuckerman, Legal Intern
D. Gene Dikeman II is the President and CEO of Bank of the Plains, which has nine locations in Kansas. Gene is also the 2024-2025 KBA Chairman. His life is nothing short of fascinating and has prepared him well to not only lead the bank but also take the helm of the KBA to help pilot the association through the upcoming year. KBA had the opportunity to spend some time with Gene to talk about his life, successes and plans as the KBA Chairman. We hope you enjoy getting to know him as much as we did. The following are excerpts from our conversation. Tell us about growing up in rural Kansas. I was born and raised in Syracuse, Kansas. My grandparents were born in Pratt County, Kansas, in the late 1800s. In the early 1900s, they moved just north of Syracuse and that was the start of the family farm. Their house was very small, probably smaller than my office. It was in the middle of nowhere and being comfortable with a life where you survived by being self-sufficient was a must. They started the farm from scratch, raising sheep, hogs and cattle, planting trees for shade and raising crops. There was no electricity. In fact, I recall as a young boy, standing next to their Caterpillar generator which was the only source of power for 30 years. Meet New KBA Chairman Gene Dikeman 5
When it came time to get a telephone, the phone company wouldn’t invest the money into installing telephone lines as the farm was so remote. My grandparents went to Utah, picked up telephone poles, wire and insulators from the Army surplus and installed phone lines. As a young boy, I helped with the hogs, cattle, chickens and whatever else needed to be done. When it came to keeping the farm equipment running, it was common to fly to equipment dealers with the family airplane and get the parts. I flew with my father and grandfather many times to pick up the needed parts. The day I turned 14, I made my first solo flight at the Syracuse airport. Growing up in this environment set the stage for learning about taking responsibility for your family, community and others less fortunate. That is one of the reasons why community banking is such an appealing and rewarding career. Did you always plan on going into banking? A career in banking just happened. After I graduated from K-State with a business law degree, I went home and started working on the family farm. I had just married, and the times were tough. One day, Farm Credit called me and offered me a job in Garden City. They already knew me and that I had a lifetime of dry land agricultural experience. It was a great experience. The manager did a wonderful job of getting our field department out and introducing us to all kinds of agribusinesses, feedlot owners and large operations. Sprinkler irrigation was coming into play at that time, and I quickly gained a lot of experience. About a year and a half later, I was promoted to be a lender. I developed my own portfolio and was doing well for myself. Then, I received a phone call from a Production Credit Association (PCA) in southeast Nebraska. They asked if I would want to come up there and be a credit director. I was there for three years, then back to Kansas as PCA president. That was during the ag financial crisis of the 80s. There were Farm Credit Association mergers and layoffs. Farm Credit needed a cash injection from the U.S. Treasury and as part of the action nearly all of the capital of the Farm Credit system was consolidated. That was hard to deal with because our PCA had worked hard to get financially where it was, then overnight, 80% of our capital was gone. 6
A flying friend — Reed Peters, First State Bank CEO — called and said he heard the news. We agreed a change in career was a good idea, and he was right. My banking career was started. Have you had any mentors throughout your career? My grandfather, Fred Dikeman, and father, Darrel Dikeman, were my mentors and life coaches. My grandfather was always working on equipment, metal lathes, old Lincoln cars and airplanes. The grandkids would huddle around, and he was always more than eager to share a wrench. The advice he shared with me that I never forgot was when mutual funds were in their infancy, and I shared my business college thoughts with him on the merits of the investment. He said, “Gene, always remember that return of your investment is more important than return on it.” My father already had experienced the benefit of my grandfather’s thoughts and values but added this. Whether you are behind the wheel of a truck or on the stick in an airplane, you are responsible for the outcome, no one else. “Be responsible and you will earn respect and trust,” he would say. What’s the best day for you as a community banker? Any day I get to help people is a great day, bank customers or not! I look forward to talking with the staff about what’s going on in the community and outlining what we’re going to do to help. Once the bank opens, I enjoy greeting customers, introducing myself and talking to them. It’s fun when you see a husband and wife come to I agreed to be the chair of the KBA in large part because the association is so well-managed, with talented staff that are committed to helping the banks in the communities and the banking needs of everyone we serve. 7
discuss what we’ve already been talking about: a plan to grow their business. We know they’ve survived another year and made a little money. Watching the interaction where they’re both on the same page and they know their plans for the next two or three years — because they’ve not only talked about it, but we’ve talked about it with them — is fulfilling. I am blessed to have an outstanding staff to work with. We don’t micromanage, instead, our culture is to mentor and coach. Building self-confidence is fun to watch. Three of our values they hear me talk about are: You can’t manage what you don’t measure, trust but verify and have faith in all you do. Beyond that, I am a Ronald Reagan fan. I do my best to follow his advice: “Surround yourself with the best people you can find, delegate authority and don’t interfere as long as the policy you’ve decided upon is being carried out.” What does the future of community banking look like? The future of community banking is bright. Community banking is a relationship and partnership that holds a special place in our communities’ ecosystems. Community banks support many critical parts of these communities: food stores, gas stations, pharmacies, insurance, producers of goods and services, housing, healthcare and so much more. Our employees are invested in our communities with time and bank resources. We call it skin in the game effort. What are your thoughts on being KBA chairman and do you have any goals? I agreed to be the chair of the KBA in large part because the association is so well-managed, with talented staff that are committed to helping the banks in the communities and the banking needs of everyone we serve. I hope to build upon the excellent job that is already being done. The current environment we are in, with bank and business associations suing the regulators and the lack of communication, is unsettling. My goal would be that we get back to the point where we all sit down, talk and come up with good legislation and solid regulations that make sense. Community bankers know that our job is to safeguard the banking future. It’s going to take all of us to understand and communicate with the people who are making change. What we accomplish in this arena today is going to help our grandchildren and even great-grandchildren — because we are able to stand up and keep something alive today, they’ll be able to enjoy it tomorrow. That is so important to me. 8
More opti ons for your customers, without more risk to your bank. Why Partner With Us? Ag Resource Management offers an innovative solution to lenders by mitigating your risks with watch list and non-performing loans. We can help you take these assets off of your balance sheet and increase your lending ability. We achieve this with a blend of proprietary technology and data validation in valuing a growing crop, monitoring that crop, and keeping track of collateral as it approaches maturity. Loans are processed swiftly and we communicate with you throughout the process. We’re just a call away. Get started today with our teams in Kansas. Ryan Schreibvogel 1805 East Mary Street, Suite B Garden City, KS 67846 (620) 371-4858 RSchreibvogel@armlend.com Wade Simpson 7505 NW Tiffany Springs Pkwy. Suite 220 Kansas City, MO 64153 (816) 226-4574 WSimpson@armlend.com ARM is an equal opportunity provider. What can KBA members do to help you reach those goals? I’d like to have each bank designate somebody as an advocate for legislative improvement. The designated employee would be the person that KBA could communicate with on time-sensitive legislative issues that need to be addressed. This would help support the hard-working CEOs who have some of the most challenging jobs in the history of banking. We, as bankers, have to be committed to our values and roots in the communities we serve. Now more than ever, we have to fight to keep those values alive and put in the extra effort to preserve our way of life. Tell us a little bit about your family. I would first like to thank my wife, Mary, for all her support in my career and her understanding that being an effective CEO in today’s environment is not simple. It also helps that she was a former community bank trust officer. With 13 grandchildren, we have a lot to be thankful for in the journey we have been blessed with. 9
The “Other” CRA A Lesser-Known Tool in the Policy Toolbox WASHINGTON UPDATE By Rob Nichols, President and CEO, American Bankers Association The banking agencies are tasked with writing and implementing regulations for the laws enacted by Congress, but they do not have free reign. In creating these rules, regulators must act within the boundaries of their statutory authority or run the risk of legal challenge — and ABA has not been afraid to hold them accountable in court when they get it wrong. But Congress can also hold agencies accountable when there are policy disagreements by simply overriding final rules. In ABA’s view, regulators have exceeded their authority in several recent regulatory actions, including the 1071 final rule, the credit card late fee final rule, the new Community Reinvestment Act final rule and the expansion of UDAAP authority via an update to an examination manual. When I addressed bankers at the 2024 ABA Washington Summit earlier this year, I assured them that ABA would use every tool in our toolbox to push back against the “regulatory tsunami” that regulators have unleashed upon the banking industry. Litigation is obviously a tool that we’ve been forced to use now several times — as evidenced by our four current legal challenges against bank regulators — but it isn’t the only option. Among the other tools available is a lesser-known mechanism called the Congressional Review Act — which we sometimes refer to as “the other CRA.” The Congressional Review Act was enacted in 1996 to provide Congress with an avenue for overturning certain federal regulatory actions, but inexperience with the new law and divided government meant it was only used once in its first 21 years. During the Trump administration, however, when Congress and the White House were controlled by the same party, the CRA was used successfully 16 times. Highlights included ABA-backed resolutions to overturn the CFPB’s rule effectively banning the use of mandatory arbitration for financial products — a rule that ABA strongly opposed — and a resolution to nullify the bureau’s 2013 indirect 10
auto lending guidance after the Government Accountability Office issued a formal decision in 2017 that the guidance constituted a rule. Congress passed CRA resolutions three more times during the Biden administration, and lawmakers continue to introduce them. Recently, ABA supported a CRA challenge to the CFPB’s 1071 final rule. That CRA challenge was passed by a bipartisan majority in both the House and Senate — and though President Biden ultimately vetoed the measure, it sent a strong and clear signal that Congress disagreed with the bureau’s rule. In addition, a resolution of disproval under the CRA was also passed in May to invalidate the Securities and Exchange Commission’s Staff Accounting Bulletin 121, which changed the way that banks and other publicly traded entities are expected to account for digital assets held in custody. ABA is also supporting a CRA challenge to the CFPB’s recently finalized credit card late fee rule. The House Financial Services Committee favorably reported that resolution of disapproval in April. The Congressional Review Act is so powerful because resolutions can move to the Senate floor quickly through an expedited “fast track” procedure and that, once on the floor, a resolution requires only a simple majority vote to pass — not 60 votes, like most legislation. This fast-track process stipulates a specific timeframe during which rules issued in this Congress can be invalidated by the next Congress: The rule must be issued during a window of 60 session or legislative days prior to Congress’ adjournment at the end of the year in order for the next Congress to have an opportunity to invalidate the rule. We are now nearing the window where any final rules that are issued by the agencies could be challenged under the CRA in the next Congress — yet another reason why electoral outcomes matter. However the elections shake out in November, ABA’s focus will remain unchanged: supporting a policy environment that supports America’s banks in their mission to supply credit to their customers, clients and communities. And we’ll continue to use every tool in the toolbox to ensure that our broad and diverse banking sector can continue to thrive. Email Rob at nichols@aba.com. 11
KBA-Hosted Financial Town Hall Recap July 2 in Chanute, Kansas More than 80 Kansas bankers, political and business leaders recently gathered at the SEK Impact Conference Center in Chanute, Kansas, for a regional Financial Town Hall meeting. An update was given from our nation’s capital by U.S. Sen. Jerry Moran, a statehouse report from Kansas Senate Financial Institutions and Insurance Committee Chairman Jeff Longbine and an update on KBA policy priorities and service initiatives supporting the Kansas banking industry. The theme of the Town Hall expressed by KBA Chairman Mark Schifferdecker (Chairman/President/CEO of GNBank, Girard) was Banks Need Community and Communities Need Banks, which stressed the importance of local financial services, relationship banking and leadership provided by bankers in communities across Kansas. 12
Kansas State Sen. Jeff Longbine highlighted the important role community bankers play in fostering entrepreneurs and economic development, especially in rural Kansas communities. Sen. Longbine, who owns and operates Longbine Auto Plaza in Emporia, Kansas, stressed the need for reasonable regulations void of government mandates that attempt to force a political agenda on consumers and business owners. KBA Chairman Mark Schifferdecker (Chairman, President & CEO of GNBank) welcomed bankers and community leaders to the KBA-Hosted Financial Town Hall held in Chanute, Kansas, and challenged everyone to work together to combat the tsunami of regulations emanating from federal regulatory agencies in Washington, D.C. Schifferdecker also highlighted efforts by the KBA and banks across Kansas to reduce the negative impacts of fraud and cybercrime being inflicted on banks and their customers. Kathy Taylor, KBA EVP/General Counsel, catches up with Diltz Lindamood, VP, Citizens State Bank, Madison Branch. U.S. Sen. Jerry Moran expressed his concerns about runaway spending by the federal government and intrusive government overreach negatively impacting community banks and small businesses across America. Sen. Moran was optimistic about the chances of being back in the majority of the U.S. Senate after this November’s general election and shared that he also hoped to serve on the Senate Banking Committee during the next session of Congress. U.S. Sen. Moran, State Sen. Michael Fagg (a retired banker from El Dorado), and KBA President & CEO Doug Wareham discuss economic conditions in southeast Kansas at the conclusion of the Chanute Financial Town Hall. 13
Thank You to Our Generous Co-Host Sponsors! Bank of Commerce, Chanute CBW Bank, Weir Commercial Bank, Parsons Community National Bank & Trust, Chanute Community State Bank, Coffeyville GNBank, N.A., Girard Home Savings Bank, Chanute The City State Bank, Ft. Scott Union State Bank, Ft. Scott Dan Mildfelt, Chm Bd-President-CEO, Community National Bank & Trust, Chanute and John Hill, President-CEO, The City State Bank, Fort Scott share a story during the break. Ruth Duling (CEO) and Holly Koch (CFO) of the Girard Medical Center discuss the shared objectives of community banks and community hospitals striving to serve rural Kansas. Mark Schifferdecker, President-CEO, GNBank, Girard, welcomes Kansas U.S. Sen. Jerry Moran to the Town Hall. Kansas Sen. Virgil Peck (yellow shirt) talks about the Kansas Legislature’s Special Session with bankers and community leaders in attendance at the Town Hall. Kelly VanZwoll. KBA VP Government Relations/Staff Attorney, Kansas Rep. Fred Gardner and banker Craig Meader, CEO of First National Bank of Kansas, Burlington, visit during the Town Hall. 14
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Harvesting Success The Career Paths of Kansas Agricultural Bankers By Brianna Hull In Kansas, where golden fields stretch across the horizon and agriculture is a cornerstone of life, community agriculture bankers play an essential role in supporting local farmers and agribusinesses. These professionals combine financial expertise with a deep understanding of the state’s agricultural landscape, offering tailored financial solutions and personalized advice. Their efforts help farmers invest in new technologies, diversify crops and enhance practices, driving growth and stability in the sector. By fostering relationships and promoting sustainable methods, community agriculture bankers ensure the preservation of Kansas’ natural resources for future generations. Their dedication is vital for maintaining the vibrancy and resilience of Kansas’ rural communities. David White with his three sons during their past wheat harvest. 16
David White Sr. Commercial Relationship Manager - Commodities & Correspondent Banking INTRUST Bank, Wichita David White, a fourth-generation farmer and banker, grew up on his family’s farm in Wellington. With nearly 2,000 acres dedicated to growing wheat, beans, corn and milo, his extensive hands-on experience in farm operations demonstrates his practical knowledge and reliability in the field. David’s great-grandfather, Charlie, originally from Illinois, moved to Kansas after a dispute with his brothers. He began working for a local farmer, which set the foundation for the family’s farming legacy. David graduated from Wellington High School in 2006, where he was actively involved in 4-H and Future Farmers of America. He then pursued a degree in agricultural economics at Kansas State University. During an internship with Farm Credit, David’s interest in the banking industry was sparked as he saw how his classroom knowledge could be applied practically to assist farmers. After graduating from K-State in 2010, he furthered his education by earning an MBA with a concentration in finance from Fort Hays State University in 2014. “From an ag banking standpoint, I have the opportunity to help producers like my family be successful and have the tools they need to grow and stay relevant,” David said, “and inspires me to be involved in the industry.” After working at Farm Credit, David started his career at INTRUST Bank, N.A., in Wichita and has been with them for 11 years. INTRUST offers a full suite of financial products for its ag clients, including lines of credit, term loans for equipment and real estate purchases. David and his team pride themselves on digging in and understanding their client’s businesses and tearing their lending solutions to fit their individual needs. They also offer robust deposit and treasury management products, including vital digital online banking tools to help clients manage their cash flow. Across the street from their headquarters, they have a dedicated investment team that can help manage personal wealth investments, 401K plans for some of their more extensive operations with a larger employee base, and other retirement plans. If there is a financial need, they have a product for it. Throughout his banking career, David has actively participated in the Kansas Ag Bankers (KAB) board and is a 2015 graduate of the Bank Leaders of Kansas (BLOK) program of the KBA. After eight years of service on the KAB board, including terms as president in 2022 and past president in 2023, he has started a new role on the American Bankers Association Ag Bankers Committee where he will assume the position of vice chair at the upcoming convention in November. Among his responsibilities, he leads the conference planning committee for the 2025 ABA National Ag Banking Conference. David White, Sr. Commercial Relationship Manager – Commodities & Correspondent Banking, INTRUST Bank, N.A., Wichita. David White involved in FFA in high school. David White’s grandfather and his dad (youngest boy in the middle). David White’s great grandfather Charlie White, riding on his tractor, had migrated to Kansas from Illinois in 1902. 17
Robert Rugan Central Kansas Market President Farmers Bank & Trust, Great Bend Robert Rugan, a banking professional with a unique background, is a fifth-generation farmer and banker. Hailing from Claflin, Kansas, he was raised on his family farm, which was homesteaded by his great-great-grandparents in the 1870s. His family’s migration from Germany to the area, driven by the Homestead Act, established a well-diversified, irrigated and dry-land farm with a cattle operation, growing alfalfa, soybeans, corn, wheat and sorghum. Robert completed his high school education at Claflin High School in 1986. His upbringing on the farm and active participation in Future Farmers of America have significantly shaped his interest in ag banking due to the leadership development opportunities, record keeping and business acumen it requires. Robert Rugan and his twin brother, Richard, presenting their lamb as their 1984 FFA project. Robert Rugan’s grandpa Emmett Rugan in the early 70s on the combine. Robert Rugan’s great grandpa Henry Bortz with the family wagon and mule in front of their barn in 1912. Robert Rugan, Central Kansas Market President, Farmers Bank & Trust, Great Bend. Robert Rugan’s great grandpa Henry Bortz with great grandma Emma Bortz with his grandma Laura Bortz on the family homestead in 1912. 18
After graduating from high school, Robert attended Barton County Community College and graduated in 1988. He then received his bachelor’s degree in finance and an MBA from Wichita State University in 1990 and 1991. Robert met the love of his life, Cheryl, at Barton County Community College, and they got married after college. His first job out of college was as an officer trainee at Bank IV, which is now Bank of America, where he was involved in the trust department in employment benefit plans and then took over management for the McPherson branch. He wanted to return to the farm, so he eventually left banking in 1996 and returned to his family farm for the next 11 years. During this period, while farming, he served on the board of First Kansas Bank, which needed an agricultural lender. Seizing the opportunity, he returned to banking in 2007. He then joined American State Bank in Great Bend as an agricultural lender. In 2014, he accepted another opportunity, becoming the Central Kansas market president at Farmers Bank & Trust, alongside W.R. Robbins, to manage their western market banks. Throughout his banking career, Robert attended and graduated from the Graduate School of Banking in Colorado in 2016. He also completed the Ag Lending and Advanced Ag Lending School program through the Schools of Banking. Robert has also served on the Kansas Ag Bankers (KAB) board for 5 years. Farmers Bank & Trust offers a complete line of ag products, including lines of credit like equipment and land loans, letters of credit and various other needs. They assess potential ag customers or businesses based on tax returns, cash flow analysis and debt service capacity. “I believe one of the best tools that we utilize with our ag customers to maintain good financial health and sustainability is debt service capacity,” Robert continued, “developing an understanding of how much debt they can handle.” Over the years, Robert fondly recalls three young men who returned to their community after college to pursue farming, and he was able to assist them in getting started. One started on his own with a family acquaintance, and the other two began to take over and expand on the farms from their own family. “Working with those three young men in their separate operations and watching them grow in our community has been a real success story for me,” Robert said. “They have been with me since 2007 when I started on the ag banking side, and I’ve watched their farms grow and expand. They are doing very well.” Getting to know people and making personal connections was one of the most essential factors in Robert’s career. A role model that Robert looked up to is Roger Murphy, a peer in banking and feedlot owner who has been incredibly influential in helping grow his family farm. When Robert isn’t banking, he and his wife, Cheryl, enjoy going to the lake and spending time with their kids, Wyatt, a senior accountant for the town of Vail in Colorado, and Olivia, a senior in accounting at the University of Kansas. Robert Rugan in front of their family farm truck. Robert Rugan and his wife, Cheryl, daughter Olivia and son Wyatt during season harvest in 2005. 19
Shelly Turner Vice President and Trust Officer Security State Bank, Scott City Shelly Turner was born and raised on her family farm in Scott City, where she continues the family legacy as a fourth-generation farmer. Growing up, she assisted her parents with cattle work, operated the tractor, moved pipes, handled irrigation and performed many other tasks on the farm. During high school, Shelly was active in volleyball, basketball and track, graduating from Scott City High School in 1993. Shelly’s thirst for knowledge and intellectual curiosity led her to pursue higher education after high school. Her academic journey is a testament to her skill, earning several degrees: an associate degree from Garden City Community College, a bachelor’s degree from Newman University in Wichita, a master’s degree from Fort Hays State University, and a doctorate from Southwestern College in Winfield. She began her professional career in education, serving as a teacher and then as a high school principal for 19 years at Scott City High School. By 2015, Shelly felt burned out in education and ready for a change. She transitioned to a new career in the banking industry, joining Security State Bank in Scott City as a loan officer. Shelly credits her hiring to her extensive agricultural experience; she and her husband, Brett, manage a cow-calf operation and farm approximately 10,000 acres. The bank’s president reached out to her because they had been banking with Security State Bank as agricultural customers since around 2005, and they had been farming together for over 20 years. “Banking and agriculture have been a great career change for me,” Shelly said. “There is never a morning when I don’t love to get up and go to work. I can work at the bank in the morning and work in the field after lunch, and we make it work on our farm. It’s a great mix.” Shelly’s role at Security State Bank is a testament to her versatility and adaptability. While her focus has shifted from education to banking, she still maintains a solid connection to the agricultural community, lending to ag and commercial customers. In addition, she handles compliance and cash This is what a typical day on the farm looks like for Shelly: checking in on her cattle with her husband, harvesting the field, meeting with ag customers and branding her cattle. Shelly Turner, Vice President and Trust Officer, Security State Bank, Scott City. 20
management, showcasing her financial acumen and attention to detail. As the head of the trust department, she manages a diverse range of financial services, a role she has embraced since joining the small rural community bank 9 years ago. “For me, banking and agriculture go hand in hand,” Shelly said. “Women in agriculture and banking are not the norm and are ever-changing right now. It seems like there are more and more women in agriculture and banking now, but 20 years ago, it didn’t exist.” Even when Shelly became a high school principal, it was almost unheard of for a woman to hold that position, as most principals were men. She has always been an outgoing and outspoken woman, and she is very confident in what she does for the bank and her customers. “I have a good background with what I have done in education and what I have done on my own farm,” Shelly said. “I always can make connections and relationships with all my customers.” Shelly encourages young people, especially girls interested in agricultural lending or a banking career, to gain experience by engaging with farmers and conversing with bankers. These personal interactions and insights into the agricultural sector from a farmer’s perspective provide a valuable foundation. Turner and her team offer various agricultural products, including ag real estate, lines of credit, ag machinery and equipment, and cattle loans. Evaluating the creditworthiness of a farming operation or ag business involves a meticulous review of the customer’s financial statements, tax returns, profit and loss records, cash flows, and whether the customer has consolidated all their financial accounts with the bank. Shelly has served on the Kansas Ag Bankers Division (KAB) board for five years and the Kansas Future Farmers of America Board of Trustees for one year. When Shelly isn’t working at the bank or on the farm, she enjoys spending time with her four dogs: German Shorthaired Pointers Abby and Rosie, a German Shepherd named Jewels and a Boxer named Ziggy. An informal pose of two young boys without shoes beside their sod house near Claflin in Barton County, Kansas. A sod house was a common dwelling for pioneers on the Kansas prairie due to the lack of wood and other natural resources available sometime in the 1870s or 1880s. The Arensdorff family posed in front of their house three miles east of Elinwood, Kansas, between 1891 and 1895. Binding wheat on L.G. Brown’s farm in Russell County, Kansas, on June 29, 1912. Credit: Kansas State Historical Society. Copy and reuse restrictions apply. 21
Mortgage Investment Services Corporation 22316 Midland Drive • Shawnee, KS • 66226 • 913-390-1010 NMLS# 194708 • A Kansas licensed mortgage company #MC 0001182 Missouri Residential Mortgage Loan Broker License #10-1912 Oklahoma Mortgage Broker #MB001953 Colorado License #100044344 Nebraska Licensed Mortgage Company NMLS#194708 Arkansas License #124530 YEARS 24 Let’s Talk Fair Lending! Partnering with Mortgage Investment Services Corporation (MISC) means equal access to credit for housing to all within your community. Here’s why collaborating with us sets you apart: • Fair Lending Protocols, Regulatory Compliance • Tailored Solutions for Diverse Clientele • Government financing options: FHA, VA, & USDA-RD • Rebuilding your community with renovation lending • Expand your customer reach Join forces with MISC to provide every member of your community with the opportunity for homeownership. We get it right the first time! Andrew Holtgraves, Senior Vice President • Cell: 913-558-2555 Email: Andrew@MISCHomeLoans.com • NMLS: #276932 Associate Member 22
Compliance Management for Financial Institutions Made Simple By Neal Reynolds, President, BankMarketingCenter.com The company’s web‑based platform offers a range of capabilities and compliance safeguards based on a financial institution’s needs. Compliance has become one of the financial services industry’s most pressing challenges, largely because the stakes are so high. We all know the consequences; customer attrition, reputational damage and burdensome fines, to name a few. It wasn’t long ago that Goldman Sachs, Wells Fargo and JP Morgan Chase, for instance, collectively shelled out almost $12 billion in fines. Let’s start with your brand. Just how important is it to protect? Well, what does your company spend on marketing? “Consider the fact that it is seven times more expensive to earn a customer than it is to keep one,” says Neal Reynolds, CEO of BankMarketingCenter.com, a provider of web-based tools that put banks in complete control of their marketing. “It’s easy to see that any damage to your brand can have a devastating effect on your bottom line.” 23
Chances are, your financial institution already has a system in place, but with multiple stakeholders across the organization and no centralized, formalized repository for assets, information such as legal disclaimers, product descriptions and brand standard updates can fall through the cracks and mistakes can be made ... sometimes very costly ones. “With thousands of dollars at stake, you want to be absolutely certain that your marketing messaging is developed in a cost efficient manner, that it is always on brand, and that any claims you make comply with brand standards and industry regulations.” — Neal Reynolds, BankMarketingCenter.com The Cost-Effective Solution A DAM (Digital Asset Management) system, with core compliance capabilities such as workflow approvals, creative templates and built-in adherence to brand guidelines makes it possible to manage marketing communication assets in a secure and systematic way; a way that eliminates the possibility of marketing or sales materials leaving the company with outdated, inaccurate and off-brand information. That’s the reasoning, according to Reynolds, behind the BankMarketingCenter.com asset management platform. Safe, Secure and Easy Access to Files The company’s web-based platform offers a range of capabilities and compliance safeguards based on a financial institution’s needs. The portal functions as a safe, secure and easy-to-access repository for multiple users to access the uploaded marketing materials, such as print ads, email campaigns, statement stuffers, brochures, posters, flyers, newsletters and more. The portal’s editing system is designed in such a way that it allows users to edit only those elements that are designated as editable by the institution, such as branch addresses and job titles. Brand colors, fonts, images, legal disclaimers, product descriptions and logos for instance, are locked in place in order to eliminate any violation of brand standards or compliance requirements. Once the user has edited and previewed their layout — no design skill needed — the portal automates all review and approval process notifications and reminders in sequence. With the archiving of all changes and notes, there is no need to try to manage approvals outside the system by, for instance, passing around files via email. The portal notes every touch and logs it automatically with the result that you are instantly audit ready, with all assets stored digitally for as many years as needed. “As a large community regional bank with a diversified suite of financial products and services, we knew that we needed a way to get branded, compliant, approved collateral into the hands of our bankers in a fast, efficient manner for local use. We were also looking for a system that would give our bankers the ability to personalize pre-approved materials. As soon as we met the BankMarketingCenter.com team and learned what their private label portal could do for us, the decision was an easy one.” — Sara Becker, First Interstate Bank’s SVP, director of Marketing & Communications Professionally Designed, Customizable Creative Developing communication materials for marketing is challenging enough in the best of times. With team members often working from different locations and resources stretched thin, having the ability to quickly access and customize these materials, in just minutes, is a huge benefit. With a digital asset management system, banks can benefit from: • Shortened “to market” time so that you can respond quickly to marketing needs. • Savings on costly man hours dedicated to customizing creative. • Always on-brand creative, with all the proper logos, images, copy, fonts. • An automatic routing process for approvals that virtually eliminates costly mistakes. • An archive for all marketing assets, which makes regulatory audits fast and easy. The Marketing Audit. Will You Be Ready? With everything happening today in the financial services industry, it’s more important than ever that your advertising and marketing efforts are effective ... and beyond reproach when it comes to examination by regulators. There are regulations that require compliance that can give your marketing and advertising departments reasons to worry. What can we say in our advertisements? What must we say? What can we not say? “Without a system for brand and compliance management in place,” says Reynolds, “the risk of making costly mistakes is simply too high ... and completely unnecessary.” To learn more about what BankMarketingCenter.com can do to supercharge your community bank marketing efforts while keeping you on‑brand and audit-ready, visit bankmarketingcenter.com. 24
bankmarketingcenter com Our web-based platform puts you in complete control of your marketing production process, all at a fraction of your current marketing costs. The platform also has a compliance approval tracking process that regulators absolutely love. Why? Anyone in your organization can upload any type of content, then select their own approvers. The platform automatically routes the materials through your selected approval process, meeting both your brand and compliance demands. When regulators come in for an audit, everything is in one place, with dates and time stamps showing approvals. Over 300 successful banks are utilizing this technology to save valuable time and money. For a free webinar, please contact Neal Reynolds at nreynolds@bankmarketingcenter.com or call 678-528-6688. BankMarketingCenter.com. Everything you need to market your bank. Everything you need to market your bank.
Kevin Moeder November 18, 1960-June 11, 2024 Kevin Moeder, 63, of La Crosse, Kansas, passed away on Tuesday, June 11, 2024, at his home. Kevin was born on Nov. 18, 1960, in La Crosse, Kansas, the son of Thomas J. “Tommy” and Elenora (Herrman) Moeder. He was a lifelong resident of Rush County, Kansas. A 1978 graduate of La Crosse High School, La Crosse, Kansas, Kevin furthered his education by receiving his Bachelor of Science Degree in Agri-Business from Fort Hays State University, Hays, Kansas, in 1982. He was senior vice president, and the regional branch manager for Farmers Bank and Trust, La Crosse, Kansas, for 38 years before his recent retirement. IN MEMORY 26
John “Jack” C. Dicus May 16, 1933-June 19, 2024 John “Jack” C. Dicus, 91, of Topeka, passed away peacefully on June 19, 2024, in the company of his children. A proud Kansan, Jack was born on May 16, 1933, in Hutchinson, the son of George and Desda (Carmack) Dicus. He graduated from Hutchinson High School in 1951 and went on to the University of Kansas, where he was a member of the Navy ROTC. After earning a bachelor’s degree in business in 1955, Jack spent three years in the United States Navy. At the University of Kansas, Jack met the love of his life, Betty Bubb, and they married on Feb. 4, 1956, at Grace Episcopal Cathedral in Topeka. He was the beloved Dad to his daughter, Debbie, and son, John, and Papa to his six adoring grandchildren. An only child growing up, Jack delighted in his family and friends. He loved spending time with them on annual trips to Colorado and going to his grandchildren’s sporting events and performances. Jack was an avid gardener who loved pansies and gladiolas. He was an ardent supporter of the University of Kansas, attending football and basketball games every season for the last 73 years. Ever the gentleman, it was rare to see him wearing anything other than a sport coat. After serving in the Navy, Jack dedicated the next 60 years to Capitol Federal Savings, where he became the chairman, president and CEO. He was an active leader in his community, serving on many organization boards. He was a trustee of the University of Kansas Endowment Board and served as president of the University of Kansas National Alumni Association, as well as potentate of the Topeka Arab Shrine Temple and Senior Warden at Grace Episcopal Cathedral. Jack earned the Fred Ellsworth Medallion in 1990 from the University of Kansas, the Honorary Doctor of Humane Letters from Washburn University in 2000 and multiple other community awards. He was inducted into the Topeka Business Hall of Fame in 2006. He is survived by his children, Debbie (Ben) Kennedy Stark and John (Brenda) Dicus; his grandchildren, Betsy Kennedy, Tommy (Kyle) Kennedy, Scott (Allie) Kennedy, Ellen Dicus, Emily (Billy) Skrobacz and Laura Dicus; and his great-grandchildren, Charlie and Riley Kennedy and Charlotte Skrobacz. He was preceded in death by his wife, Betty Dicus, and his parents. 27
BRIEFLY IN KANSAS BANKING Candace Wolke Nominated to the 40 Under 40 by the Independent Community Bankers Association Congratulations to Candace Wolke, chief credit officer/market president for Vintage Bank Kansas in Wichita, for being nominated to the 40 Under 40 by the Independent Community Bankers Association on the national level. Known as the banker in town, Candace always represents Vintage Bank Kansas, whether through community involvement or as a customer-based lender. Thanks to her assistance during Vintage Bank Kansas’ acquisitions, it has grown from $40 million in assets and three branches to a $240 million asset, 12-branch institution. Exchange Bank & Trust Hires Tona Stone as Marketing Officer President Douglass Adair announced that Tona Stone had accepted and started the position of marketing officer for the Exchange Bank, replacing Vice President Ginger Hunninghake, who retired in May. Stone is a 2006 graduate of Missouri Western with a BSBA degree and an emphasis in marketing. As marketing officer, Stone will be responsible for branding, marketing, social media and networking for the bank. Ginger Hunninghake stated, “Tona first worked as a teller with us in 2006 for 6 years before returning. She will be a wonderful addition to the bank. I have complete confidence in her ability.” Stone is an Atchison Community Educational Foundation board member, serving as treasurer. Raised in Atchison County, she stays busy with her two sons, Jackson and Dillon, who are involved in competitive sports. She enjoys reading and spending time with those closest to her. Congratulations to Doug Johnson, President & CEO of Guaranty State Bank & Trust Co. in Beloit, for 50 Years in Banking! Congratulations to Doug Johnson on his 50th year in the banking industry! Before starting his banking career, Doug graduated from Miles High School in 1970 in Iowa. He then graduated from Kansas State University with a bachelor’s degree in animal sciences and industries in May 1974. Doug was hired as the Farm Service director at the Guaranty State Bank & Trust Co. on June 3, 1974, in Beloit, Kansas, which began his journey in banking. He was elected to become a member of the board of directors in 1976 and later became CEO in April 1987. In March 1977, he met his bride, Janet Rewerts, from Stafford, Kansas. They have three daughters: Melissa (Dave Warders) who lives in Wichita, Kansas, with their children Rachel, Ben and Joe; Angie (Travis Chaney), who lives in Siloam Springs, Arizona, with their children Will, Maybelle and Rosemary; and Allison (Tyler Carroll) who lives in Siloam Springs, Arizona with their children Olive and Denver. Doug’s favorite hobbies are spending time with his grandchildren, biking and traveling. 28
KBA at the FHSU Annual President’s Gala KBA president & CEO Doug Wareham and his wife, Janelle, were greeted by Fort Hays State University (FHSU) President Tisa Mason and her husband, Bill, at the FHSU’s Annual President’s Gala held recently in Hays, Kansas. “KBA is a very proud partner of FHSU’s Robbin’s Banking Institute (RBI),” stated Wareham. “We appreciate the role RBI is playing with developing the next generation of Kansas bankers and we are especially grateful for FHSU President Mason’s commitment to this important objective.” Commercial Bank in Parsons Celebrates 150th Anniversary Since 1874, Commercial Bank headquartered in Parsons, Kansas, has stood on the pillars of integrity, innovation and trust. As it marks its 150th anniversary, it reaffirms its commitment to these principles that have guided it since its beginning. On Wednesday, May 22, 2024, it commemorated 150 years of service to its communities with a day filled with refreshments and giveaways. In addition, guests explored tables arrayed with historical memorabilia giving them greater insight into the bank’s rich history. A history, that has solidified the financial institution’s core operating philosophies, according to Commercial Bank President/CEO Ray Jacquinot. “This year we’ll celebrate our 150th anniversary,” Jacquinot said. “I’ve had the distinct pleasure of working for Commercial Bank for the past 47 years. I can assure you that our commitment today is the same as it was in the very beginning — to offer strength, stability and the services that our customers expect and deserve.” A combination of traditional values and cutting-edge solutions has helped shape the local bank’s success through the years. Being strongly committed to its core values inspires the way it interacts with its customers and communities. A vocal and financial supporter of the educational institutions in its communities, Commercial Bank understands the importance of local youth, and it actively supports them through the sponsorship of youth-related activities. In addition, it gives back to the community by reinvesting customers’ money in the places they live and work, which contributes to local growth and prosperity. Reflecting on the changes that have occurred since he began working for Commercial Bank, Jacquinot said, “I look back over the years at how banking has changed. We had proof machines and sent canceled checks to our customers at the end of each month. Today all those things are done automatically. Technology has changed so much over the years. It’s always neat to see where we were and how we’ve come so far.” 29
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