“Technology is such a big part of the work we all do every day — and the world we live in — that taking advantage of how it can support and enhance your culture makes perfect sense.” JMARK, we hold weekly rallies every Friday afternoon, where we celebrate wins, console each other about challenges, honor teammates whose work stood out that week, commemorate anniversaries, and more. This rally takes place in our office, with remote employees joining via Zoom. Everyone in the office can see and hear remote attendees via the video conferencing system in our NOC (network operations center). 4. Make Hybrid Meetings Better —One of the big frustrations of a hybrid workforce is the hybrid conference roommeeting, with some people in the same room and others joining via video call. Ensuring that every person can both see and hear everyone else is extremely important. In fact, when JMARK recently moved offices, creating an audiovisual solution to this dilemma for our new conference rooms was at the top of our priority list, and we put our best internal engineers on it. The result was our Engage videoconferencing solution, which we have begun marketing to other organizations. In the end, creating that solution has paid off exponentially as people leave meetings with information rather than frustration and feel connected as teammates rather than disconnected by distance. 5. Be Transparent — A great culture is founded on trust. Trust is built on transparency. Share the goals, data, and vision behind policies and initiatives. We’ve already discussed rallies and meetings as a way to connect with your people; technology offers ways to keep everyone informed between those gatherings. Instead of writing yet another memo, choose mediums that feel less formal and more interactive, such as video —where you’ll get a higher open and view rate than a written email. Better yet, embrace the notion of short, live broadcasts to your company when you’ve got news, inspiration, or insight to share. 6. Let Your People Lead the Way —While every healthy company culture begins with the C-suite, the strongest cultures are those in which employees at every level have a hand in creating and nurturing. At JMARK, we formed a group of employees from every level and team to lead the charge in making a unique, enjoyable workplace that represents all our corporate values. This aptly named Culture Crew meets once a month to discuss culture initiatives ranging from charities to support to holiday parties to inclusivity. Technology is such a big part of the work we all do every day — and the world we live in — that taking advantage of how it can support and enhance your culture makes perfect sense. The right tools can break down distances and barriers to communication and collaboration to bring your people together and create a cohesive, enthusiastic team and a culture that your people will be proud to embrace. ■ To learn more about JMARK’s collaboration solutions for banks, including Engage and Workplace from Meta, visit JMARK.com or call 844-44-JMARK. October 2022 | 15
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