Pub. 1 2024 Issue 1

A Message From the President: Embarking on This New Chapter Together	6
A Message from the Chairwoman: Building Upon Our Collective Success	8
Dealer Day @ the Capitol	9
Troy Duhon Honored at the 2024 NADA Show	10
Credits for New Clean Vehicles Purchased in 2023 or After	13
The Latest FTC CARS Rule Developments and How They Impact Your Dealership	16
How to Build a Consumer-Friendly Service Experience That Is Efficient	19
Dealer Advocacy Fund	22
The Grind We Know as the Car Business	24
2024 Event Calendar	26

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