Pub. 1 2024 Issue 3

CONTENTS 6 A MESSAGE FROM THE PRESIDENT Fighting for the Future of Our Industry By Coulter McMahen, President/CEO, LADA 7 Louisiana House Bills 430 and 683 Impact on the Automotive Market By Brooke Barnett, Founder, Express OMV by Dealer Services Network 8 Navigating the CDK Cyber Incident Immediate Actions and Long-Term Security Strategies By KPA 10 86th Annual Convention 12 The CDK Breach Lessons Learned from an Attack on the Auto Industry By Robbie Harriman, Director of Advisory Services, OCD Tech 16 Cost, Loss and the Way Forward By Andre White, Director of Sales, Crescent Tek 18 Welcome New Associate Members! 19 Thank You, LADA-PAC Contributors! 23 Louisiana Automobile Dealers Association 2024 Charity Golf Tournament ©2024 Louisiana Automobile Dealers Association (LADA) | The newsLINK Group LLC. All rights reserved. Up to Speed is published four times each year by The newsLINK Group LLC for the LADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your specific circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the LADA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Up to Speed is a collective work, and as such, some articles are submitted by authors who are independent of the LADA. While Louisiana Automobile Dealers Association encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. 2023-2025 EXECUTIVE COMMITTEE Kristie M. Hebert Arceneaux Ford Chairwoman Patton Fritze Red River Chevrolet Vice-Chairman, District 7 Rand Alford Alford Motors Inc. Treasurer, ​District 15 Marshall Harper Harper Chevrolet GMC Immediate Past-Chairman Robert A. Grace Southpoint Volkswagen ​District 11-12 John R. Young John R. Young Chevrolet GMC ​District 13 Mark A. Hebert Sr. Hebert’s Town & Country Ford Lincoln NADA State Director OUR TEAM Coulter McMahen President/CEO Katherine Carver Director of Events and Communications 4

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