10 ©2023 Utah Auto Dealer | The newsLINK Group, LLC. All rights reserved. Utah Auto Dealer is published four times each year by The newsLINK Group, LLC for the New Car Dealers of Utah and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the New Car Dealers of Utah, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Utah Auto Dealer is a collective work, and as such, some articles are submitted by authors who are independent of the New Car Dealers of Utah. While the New Car Dealers of Utah encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. PUB. 5 2023 ISSUE 2 18 5 EXECUTIVE DIRECTOR’S MESSAGE NCDU: RISING UP TO MEET THE CHALLENGE By Craig Bickmore, Executive Director 6 A DELAY IN THE SAFEGUARDS RULE, BUT DEALERS SHOULD NOT WAIT By Hao Nguyen, Esq, Chief Legal Officer, ComplyAuto 8 EVs AND THE SERVICE DEPARTMENT By Justin Carr, Vice President Warranty Processing Company 10 POSITIONING FOR THE FUTURE OF EV MARKET GROWTH 15 HOW AUTOMOTIVE DIGITAL RETAILING CAN AFFECT YOUR DEALERSHIP 18 THE RIGHT TIME FOR A RISK MANAGEMENT RESET By Brandon Artigue, Director, Financial Risk Management, Truist Securities 8 CONTENTS 4 UTAH AUTO DEALER
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