Pub 5 2023 Issue 2

EXECUTIVE DIRECTOR’S MESSAGE - NCDU: RISING UP TO MEET THE CHALLENGE	7
A DELAY IN THE SAFEGUARDS RULE, BUT DEALERS SHOULD NOT WAIT	8
EVs AND THE SERVICE DEPARTMENT	10
POSITIONING FOR THE FUTURE OF EV MARKET GROWTH	12
HOW AUTOMOTIVE DIGITAL RETAILING CAN AFFECT YOUR DEALERSHIP	17
THE RIGHT TIME FOR A RISK MANAGEMENT RESET	20

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