In 1922, our company made a commitment to the emerging auto industry – and for a century, we’ve been working side by side with dealers like you. Zurich’s best-in-class products and services continue to evolve with the industry, including innovative programs, training, and tools to help your business prosper. As we celebrate a century together, we look forward to partnering with you over the next 100 years. Universal Underwriters Service Corporation (UUSC), an individual member company of Zurich in North America, is the issuing provider and administrator of Zurich’s vehicle service contracts in all states except Florida. In Florida, the issuing provider and administrator is Vehicle Dealer Solutions, Inc. (FL License #60132). In California and New York, UUSC operates under its d/b/a UUSC Service Company (CA License #0C17302). Undue reliance should not be placed on anything herein that might be considered to be a forward-looking statement possibly indicative of future events, trends, plans, developments, results or objectives. As statement such as those, by their nature, are subject to known and unknown risks, unforeseen developments and uncertainties. For more information contact AJ Jackson at 801-529-8662 or Ken Bues at 801-367-8161. For a century, we’ve protected your dealerships, your customers and the vehicles they love participate in the message. It began as a tool for pandemic peace of mind and evolved into a COVID-connector, an effective morale missive and PR platform. It was an inspiring way to meet and stay connected in a large company. It has continued each week for nearly two years. Each week begins with a familiar “Kyle Treadway, dealer principle here,” and ends with the reassurance, “Because together we are strong.” Like everything else, he has established a pattern for the swing rhythm of leadership. Families are at the top of Kyle’s list. His concern for employees’ safety and security is second only to his own family. He cares fiercely for the legacy of the Treadway family and future generations. The fourth generation is now being mentored by Kyle, as he was by our father and grandfather. His patient leadership allows for hands-on experiential learning. Kyle, how many family members have you individually trained to read financial statements? How many times have you explained acronyms and organizational charts? How many times have you told the history of the company, told of its mission, vision and values? Perhaps one of the most difficult jobs of a coxswain is the repetition that has to sound fresh and relevant every single time. Kyle is invested in family. Kyle is invested in relationships. Kyle is invested in people. Kyle values the swing rhythm of family. As Kyle captains a growing family business, he wisely chooses his teammates and then lets them find the rhythm of their own stewardship, allowing them to captain their own smaller boats. In doing so, he leaves a wake of respect and certainty. When the author of The Boys in the Boat approached the last remaining member of that nine-man Olympic crew, who was in heart failure and seeing his last days, the author asked, “Can I write about your life?” “No,” the old rower said. Silence. “You can write about the boat.” (By that, he meant all the guys who rowed.) Today Kyle Treadway is honored as an inductee into the UADA Hall of Fame. But if you were to ask him to tell the story of his life that brought him here, I am certain he would say: “No, but I’ll tell you about the boat. My family and the people I work with; I will tell you about all the people who rowed with me.” Kyle, as one of your crew members and even more as your sister, I congratulate you on receiving – and deserving – this honor. 3 15
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