Pub. 4 2022 Issue 2

CONTENTS 13 16 ©2022UtahAutoDealer | ThenewsLINKGroup, LLC. All rights reserved. UtahAutoDealer is published four times each year by The newsLINK Group, LLC for the New Car Dealers of Utah and is the official publication for this association. The information contained in this publication is intended toprovidegeneral information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the New Car Dealers of Utah, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Utah Auto Dealer is a collective work, and as such, some articles are submitted by authors who are independent of the New Car Dealers of Utah. While the New Car Dealers of Utah encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. PUB. 4 2022 ISSUE 2 15 3 EXECUTIVE DIRECTOR’S MESSAGE KEEPING EMPLOYEES IN OUR DEALERSHIPS 4 GOOD WHEELS GOLF TOURNAMENT 8 RETAINING BY TRAINING 10 HOW CONFIDENT AND ENGAGED EMPLOYEES CAN IMPROVE PROFITABILITY 13 HOW TO PREPARE TODAY FOR THE EV CUSTOMER OF TOMORROW 15 COMBATING CATALYTIC CONVERTER THEFT 16 WOMEN’S PERSPECTIVE ARE YOU LISTENING? 20 HOW DEALERSHIPS CAN COMPLY WITH THE REVISED SAFEGUARDS RULE 2

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