8 ©2024 Utah Auto Dealer | The newsLINK Group LLC. All rights reserved. Utah Auto Dealer is published four times each year by The newsLINK Group LLC for the New Car Dealers of Utah and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the New Car Dealers of Utah, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Utah Auto Dealer is a collective work, and as such, some articles are submitted by authors who are independent of the New Car Dealers of Utah. While the New Car Dealers of Utah encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. 14 EXECUTIVE DIRECTOR’S MESSAGE 6 Taking Time to Set Priorities By Craig Bickmore, Executive Director, NCDU 8 5 Ways to Prioritize Employee Mental Health 10 Stand Up and Vote, Utah! 12 Climbing the Automotive Industry Ladder of Success By Sharon Kitzman, Dominion DMS 14 Service Warranty Audits Putting Your Best Foot Forward By Justin Carr, Vice President of Sales and Marketing, Warranty Processing Company 18 The Key to Staying Ahead of the Pack By America First Credit Union 21 When Saying Less Gets You More 22 NADA Market Beat: August 2024 By Patrick Manzi, Chief Economist, NADA 23 Don’t Miss the NADA Show 2025 Expo 6 CONTENTSPUB. 6 2024 ISSUE 2 4 UTAH AUTO DEALER
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