© 2023 Virginia Automobile Dealers Association (VADA) |The newsLINK Group, LLC. All rights reserved. Virginia Auto Dealer is published four times each year by The newsLINK Group, LLC for VADA and is the official publication for the association. The information contained in this publication is intended to provide general information for review and consideration. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your specific circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the association, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Virginia Auto Dealer is a collective work, and as such, some articles are submitted by authors who are independent of VADA. While VADA and the newsLINK Group encourage a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact The newsLINK Group at 855-747-4003. A MESSAGE FROM PRESIDENT AND CEO, DON HALL 4 With Elections Over, Dealers Have an Obligation: Educate and Support 6 TIME and Ally Financial Honor Martinsville Dealer Barry Nelson Wins National Recognition for Community Service and Industry Accomplishments 9 A New Data Partner: Cross-Sell 10 6 Drivers To Keep Your Dealership’s Team Engaged in Times of Change By Don Geletko and Jeremy Spidell, Truist Leadership Institute. Brought to you by Truist Dealer Services. 13 Great Customer Experiences ... By Dealertrack 14 Virginia’s Elections and Outlook For Dealers By Ralston King, VADA VP of Legislative Affairs 16 Tax Bulletin: YearEnd Planning By Councilor, Buchanan & Mitchell, P.C. CPAs & Business Advisors 18 VUE Points Podcast 19 Save the Date Hampton Roads International Auto Show 19 Save the Date Virginia International Auto Show 20 Virginia Dealer Deal Roundup 2023 A Look at Retail Auto Merger and Acquisition Activity in Virginia in 2023 22 Leadership 23 Thank You VADA Allied Members 24 Thank You VADA Program Partners 26 Economic Impact Report 30 Registration is Open VADA ‘24 6 10 14 CONTENTS Pub. 4 2023 Issue 4 Virginia Automobile Dealers Association vada.com 3
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