Kayla Addison Vice President and Charleston Regional Manager, City National Bank Kayla began her career at City National Bank in 2007 as an IRA specialist in the operations center. Since then, she’s led several branches including City’s flagship Kanawha City office with assets of $500 million, larger than most banks in the country. Kayla’s dedication to providing excellent customer service and engagement with the local community has been integral in her branches, earning City’s Top Customer Service Award for multiple years and the Charleston Region Community Engagement award in 2022. She was recently promoted to the role of Vice President and Charleston Regional Manager where she oversees the administration and management of activities for six branches. Kayla is a graduate of West Virginia State University, the West Virginia School of Banking, WVBA Branch Management School, WVBA Emerging Leaders program and Leadership Kanawha Valley. Kayla is the treasurer for the Kanawha City Community Association and is involved with various other local non-profit organizations. Kayla is the mother of Graysen and Bailey and the wife of Travis who, together, are a tremendous support system for her. the entire organization out of nearly 100. In 2020, Jen earned branch and manager of the year as the best performer in the company. And in a bank that has won four national JD Power customer service awards since 2018, Jen’s offices continue to rank near the very top. As a coach and leader, she has helped countless individuals become top performers, leading to promotions, career growth and additional opportunities. Jen is an active member of the local Chamber of Commerce’s Network of Women and Generation Putnam. You can often find Jen supporting local community organizations like the United Way, Meeks Mountain Trail Alliance, Putnam County Schools “Teach Kids to Save” and Portfolio Fair events, Facing Hunger Mobile Pantries, local school committees and initiatives, and many others throughout Putnam County. Jen is a graduate of Marshall University, the WVBA School of Banking, the WVBA Branch Manager school, the WVBA Emerging Leaders program, Leadership Putnam County and the City Leadership Program. Jen was recently named one of West Virginia’s 40 Under 40 by the State Journal and is a two-time nominee for the WVBA Young Banker of the Year. In your career, what contribution have you made that is the most meaningful to you? I’m at the point in my career where I get to watch individuals I’ve had on my teams step into their own leadership roles, many of whom are excelling. They deserve ALL the credit for their success, but there’s nothing more gratifying for me to feel that I may have helped just a little bit along the way, or at least know that I was smart enough not to get in their way. Witnessing their successes and celebrating with them makes it all worth it. What is a fun fact about yourself? A fun fact about me is I love to garden. There’s something about digging in the dirt and caring for plants that just melts the everyday stressors away. Every year, I’ve made my vegetable garden larger than the previous year and my kids are getting old enough that they’re able to help now. Seeing how excited they are when the seeds they’ve planted start to sprout is so fun to watch. Jesse Holston Assistant VP, Digital Channels and Credit Card Manager, City National Bank Jesse is a lifelong West Virginian. She was a National Scholar’s Honor Society student at Sissonville High School and earned her Bachelor of Business Administration in Marketing with a minor in Communications from Marshall University. She is a graduate of the WVBA Emerging Leaders program. In her free time, Jesse can be found at the Winfield youth ball fields where she has served as a volunteer, coach and board member. She is a strong supporter of the United Way of Central West Virginia, participating in its Day of Caring for many years. Jesse joined City in 2013 in the Electronic Banking area. Since then, she’s been promoted regularly to her current role as Digital Channels and Credit Card Manager. 10 West Virginia Banker
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