Continued on page 12 Gabrielle “Gabby” Newcomer FNB Bank Residential Lending Officer Years in Banking: 15 Gabby was brought on board at FNB Bank on Jan. 5, 2015, with the goal of resurrecting our consumer Mortgage Services department. At this point in time, this business segment was a major challenge for our bank. Gabby had previously worked in community banking and also had experience with a compliance consulting firm. Fast forward seven years later and Gabby holds the title of Residential Lending Officer. In her role, she manages a team of four, which operate under the strictest regulatory environment. Her team and coworkers look up to her for her diligence, knowledge, efficiency and discernment. Under Gabby’s leadership, our consumer mortgage portfolio has grown from $44 million to $88 million in seven years, while also managing our secondary market avenues. FNB Bank’s relationships with realtors, attorneys and home builders are as strong as ever through the work being performed by FNB’s Mortgage Services. Gabby does all of this with a positive attitude and a pleasant personality that our staff, service providers and customers have come to know and expect. Gabby has completed the WVBA Future Leaders Program and serves locally on the Hampshire County Community Foundation and the Calvary Christian Academy PTA. Gabby is the mother of Charlotte & Emma, and the wife of a full-time farmer, Luke, in Mineral County, WV. What is your greatest career accomplishment? I believe my greatest career accomplishment is the FNB Mortgage Department I manage. When I came on board at FNB, Senior Management gave me the opportunity to build the department and create a team in the way I envisioned would create success. I have worked hard over the last seven years to create this envisioned success and my work has paid off. My department is so successful because our customers and community know we provide efficient and unmatched customer service. Our federal exams and auditor reports also prove we are compliant with the stringent rules and regulations that govern mortgage lending. I believe being able to provide such a high level of efficiency and customer service while also staying compliant with the regulatory requirements speaks volumes. Kim Zwier Fifth Third Bank Vice President Business Relationship Manager Years in Banking: 14 Excellence, drive, and dedication define Kim in her day-to-day performance to exceed banking and personal goals. While Zwier is a graduate of Ohio State University, with a Bachelor of Science in Animal Science with a minor in Agribusiness, she has lived and worked in West Virginia for most of her career. Her banking career spans over 14 years, holding a broad range of positions. Currently, Zwier is among the top 10% of business banking relationship managers in the company. In July 2012, Kim started at Fifth Third Bank in Charleston, WV, where she continues her banking career today and she is a top performer. Kim was a 2013 President’s Circle Winner, and processed the highest number of PPP loans for her customers, including assisting other Fifth Third regions. Kim’s dedication to the West Virginia community is a priority to her. She is a part of several community organizations and holds volunteer positions in the Charleston Lions Club, United Way, Generation Charleston, YMCA, Education Elevators, Charleston Rotary and Buckskin Council (Boy Scouts). Kim is a 2019 graduate of WV Banker’s Association Emerging Leaders, and 2013 graduate of Leadership Kanawha Valley. Kim is viewed by management, as well as her colleagues, as a “force of nature” in the banking and financial services business. What motivates you to work? I really enjoy helping people, whether it’s helping someone with a loan to start their dream business or connecting/ referring other business partners. When my clients value a strong/good/true business banking relationship it also really helps me want to work hard for them to exceed their needs and expectations. Sometimes, certain things with banking have a process and can take time and I enjoy walking clients through those steps to meet their goals. For example, sometimes I can’t say yes on day one for a loan request, but I can provide them with the right steps and information needed to get to a “yes” in the future. I’m also motivated because I’m competitive, enjoy a challenge, and enjoy winning. Pub. 13 2022 I Issue 2 Summer 11 West Virginia Banker
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