What contribution have you made in your career that is the most meaningful to you? The most meaningful contribution I have made in my career was the time spent helping customers navigate the pandemic. In a time of extreme uncertainty that was felt across the entire state, it was an extremely humbling and rewarding experience to play the role of financial first responder. We worked around the clock to process PPP loans and provide other assistance for customers who were concerned about their financial future and ability to continue operating their businesses and paying their employees. What is your greatest career accomplishment? My greatest career accomplishment is leading teams responsible for managing the PPP process throughout the bank. The process was new to everyone and became even more difficult to navigate as additional funding rounds were open concurrently with forgiveness processing. Additionally, United Bank was in a unique situation. We were onboarding customers and lenders associated with two mergers and expanding the bank into the new geographical territory. Our team provided consistent guidance and direction to lenders across the entire footprint and worked within various specialized areas responsible for efficient processing. We processed more than 100 paper applications daily at times and eliminated any application or technical issues that might stand in the way of a borrower and the funding they needed. A Conversation with EJ Hassan – 2022 West Virginia Young Banker of the Year wvbankers.org 8 West Virginia Banker
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