communicating with customers and following each transaction through to completion. That’s the level of personalized service Executive Tag & Title Services brings to dealerships. That is the distinction behind ETTS50®. The next-generation dealer platform provides the technology, transaction visibility and communication tools that dealerships need. Behind it stands a dedicated processing center responsible for managing the details that make nationwide titling possible. ETTS specialists review documentation, identify missing information, communicate directly with customers, coordinate state-specific inspections and requirements and manage DMV submissions, including in-person processing when necessary. From duplicate titles and lien corrections to VIN discrepancies, trade-in title issues and documentation exceptions, the ETTS team works to move each transaction toward completion. The dealership doesn’t have to become an expert in every state’s requirements. It already has a partner whose business is knowing them. A Processing Center Behind Every Transaction Consider what happens after an out-of-state vehicle is sold. The dealership must ensure that the documentation meets the requirements of the customer’s home state. Taxes and fees must be calculated appropriately, titles and supporting documents must be reviewed, and additional inspections or verifications may be required. And throughout the process, the customer expects answers. ETTS50® gives dealerships a central dealer portal for submitting and tracking transactions, while the ETTS processing team coordinates the specialized work behind them. When documentation is incomplete, a team follows up. When a state has additional requirements, there are experienced professionals to help navigate them. When a transaction requires corrections or additional communication, there is an established process to address those needs. The value isn’t simply knowing where a transaction stands. It’s knowing who is responsible for moving it forward. That combination of technology and personal accountability is central to the ETTS approach. Three Partners, One Connected Process For Illinois dealerships, the collaboration between CDK, CVR and Executive Tag & Title Services brings together three important components of automotive transaction management. • CDK supports the dealership’s operational workflow and deal information. • CVR provides electronic title and registration connectivity, supporting the dealership’s established in-state processes. • Executive Tag & Title Services, through ETTS50® and OOS™ Out-of-State Solutions, delivers specialized nationwide processing expertise, dedicated personnel and hands-on support for out-of-state transactions. Building upon the established IADA-CVR relationship, this connected approach gives Illinois dealerships an opportunity to expand their capabilities without creating an entirely new internal operation. Each partner plays a distinct role. Together, they provide a practical foundation for serving customers beyond state lines. The Customer Experience Doesn’t End at Delivery For dealer principals and CEOs, a vehicle sale represents revenue. But the experience that follows can influence the customer’s lasting impression of the dealership. For CFOs, unresolved paperwork represents employee time, repeated follow-ups and operational costs. For F&I directors and title departments, it means additional responsibilities that continue long after the customer leaves the showroom. And for customers, the process often comes down to one simple question: “When will I receive my registration?” Customers shouldn’t have to wonder who is handling their paperwork or what happens next. With ETTS50®, there is a dedicated processing team that manages outstanding requirements, communicates with customers and provides transaction visibility. Although state agencies control their own processing requirements and timelines, experienced follow-through helps keep the process organized, accountable and moving forward. The result is more than operational support. It is an opportunity to protect the dealership’s customer relationships, reduce avoidable frustrations and create a more confident ownership experience. Experience Is the Difference Technology can organize information. It can connect systems, improve visibility and help streamline workflows. But technology alone cannot replace the judgment, relationships, persistence and expertise required to navigate complex title and registration transactions. That experience is what Executive Tag & Title Services brings to the table. We are not just a technology company. We are the processing center behind the technology. For 30 years, ETTS has built its reputation around helping dealerships navigate the complexities of automotive titling and registration. ETTS50® brings that experience to a new generation of technology, connecting dealerships to the tools and people needed to support nationwide transactions. Because at Executive Tag & Title Services, tag and title isn’t simply what we do. It’s in our blood. It’s our passion. It’s who we are. The Sale Is Complete, But Our Commitment Isn’t The next time an out-of-state transaction raises the question, “Who’s chasing the paperwork?” your dealership should have an answer it can count on. Executive Tag & Title Services, Inc.™ — 30 Years of Experience. Driven by Passion. Building the Future of Nationwide Titling. Discover the processing center behind ETTS50® and OOS™ Out-of-State Solutions at executivetags.com. 10 ILLINOIS AUTOMOBILE DEALER NEWS
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