Pub. 11 2021 Issue 3

TOC	4
Washington Update: Banking On Inclusion: America’s Banks Embrace Bank On Movement	6
AzBA’s Annual August Congressional Roundtable	8
Under the Copper Dome: 2021 Session Recap and Political Update	9
2021 Arizona & Colorado Bankers Conference	10
Interested in Cutting Customer Service Costs By 30%? Let’s Chat.	12
Four Critical Reminders to Transition from LIBOR to SOFR	14
The Black and White of TRID Timing	15
Digital Banking: Facing Operational Challenges and Strategic Opportunities	18
Digital Personalization: 33% Say It’s Not Worth the Risk.	20
How Community Banks Can Prepare for CECL Changes	22

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