Pub. 11 2021 Issue 3

Washington Update: Banking On Inclusion: America’s Banks Embrace Bank On Movement 6
AzBA’s Annual August Congressional Roundtable 8
Under the Copper Dome: 2021 Session Recap and Political Update 9
2021 Arizona & Colorado Bankers Conference 10
Interested in Cutting Customer Service Costs By 30%? Let’s Chat. 12
Four Critical Reminders to Transition from LIBOR to SOFR 14
The Black and White of TRID Timing 15
Digital Banking: Facing Operational Challenges and Strategic Opportunities 18
Digital Personalization: 33% Say It’s Not Worth the Risk. 20
How Community Banks Can Prepare for CECL Changes 22