Pub. 10 2020 Issue 4

7 PUB. 10 2020 ISSUE 4 Crisis moments are an amazing time to watch leaders step up — we, as CEOs, can see who on our teams can run the play, dig in and deal with stress. Through leadership development programs at banks like mine and the training and executive education ABA provides, nurtured leaders are well-positioned for peak performance in these difficult times. What will come out of these crises, for the men and women working at banks like mine and yours, is that they will emerge on the other side of this difficult period and realize: Crises are when you grow. Crises are when you can make the most difference to your custom - ers and your organization. I know bankers are ready to adapt and directly confront what is ahead, to make our industry better and our country better, too. We accept that challenge. We’ve all been stretched in 2020. What I think we’ve found is that we’re much more resilient, capable and open to new ideas. w ABA Chairman Jim Edwards is CEO of United Bank, Zebulon, Georgia. This article also ap- peared in the ABA Banking Journal. The Advisors’ Trust Company ® Zia Trust, Inc. 602.633.7999 www.ziatrust.com 11811 N. Tatum Blvd. Suite 1062, Phoenix, AZ 85028 Experienced Corporate Fiduciary • Zia Trust provides trust administration for all types and sizes of trusts • Estate settlement and probate services • Accepting of all types of assets: securities, real property,oil and gas interests, jewelry, specialty vehicles, and more We are grateful for the warm reception Zia Trust has received in Arizona over the past 5 years, and look forward to many more of helping cl ients manage their trust, estate and f inancial matters. We work alongside your clients’ investment advisor Courthouse Butte, Sedona, Arizona What will come out of these crises, for the men and women working at banks like mine and yours, is that they will emerge on the other side of this difficult period and realize: Crises are when you grow. Crises are when you can make the most difference to your customers and your organization.

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