Pub. 12 2022 Directory

2 0 2 2 D I R E C T O R Y

Located in Central Illinois, we serve the entire state. We specialize in automobile dealers in the following areas: Certified Public Accountants Memberships in: AUTOCPA Group The American Institute of Certified Public Accountants The Illinois CPA Society Serving more than 250 Automobile Dealers throughout the United States Woodward & Associates, Inc. 1707 Clearwater Avenue ·P.O. Box 1584 ·Bloomington, IL 61702 (309) 662-8797 ·Fax (309)662-9438 ·Email ·  Dealership valuations  Automobile dealer legal support  Buy-Sells for dealerships  LIFO inventory computations  Financial statement analysis  Corporation Income Tax returns  Personal Income Tax returns  CPA prepared financial statements  Dealer estate planning  Employee theft consulting  Internal control studies and audits  Profit consulting  Training office managers/CFO’s  401K Audits

Julie a. Cardosi, esq. 3040 spring Mill drive, suite B springfield, iL 62704 (217) 787-9782 EXCLUSIVE. STRATEGIC. RESULTS. ConCentrations: Dealership Mergers & Acquisitions Dealership Franchise Law Business Litigation / Motor Vehicle Review Board Disputes Manufacturer / Franchisor Relations Business & Commercial Law Advertising Compliance Review Consumer Complaints Dealership Succession Add Points Real Estate Law Employment & Labor Law Federal & State Regulatory Compliance BaCkground: Principal, Private Law Firm Former, IADA Legal Counsel Former, Illinois Assistant Attorney General, Deputy Chief, Consumer Protection Division Drafted Illinois Motor Vehicle Franchise Act Amendments Creating Motor Vehicle Review Board Drafted Illinois Motor Vehicle Advertising Regulations Exclusively representing the unique business interests of automobile dealers for over 30 years. L A W O F F I C E O F J U L I E A . C A R D O S I , P . C .

4 Illinois Automobile Dealers Association 300 West Edwards Street Springfield, Illinois 62708 T (217) 753.0220 F (217) 753.3424 ©2022 Illinois Automobile Dealer News | The newsLINK Group, LLC. All rights reserved. Illinois Automobile Dealer Directory is published one time each year by The newsLINK Group, LLC for the Illinois Automobile Dealers Association (IADA) and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the IADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Illinois Automobile Dealer News is a collective work, and as such, some articles are submitted by authors who are independent of the IADA. While the Illinois Automobile Dealer News encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. 18 41 15 CONTENTS Directory 2022 6 About IADA: Benefits of IADA Membership 8 2022 Chairman’s Message 9 2022 Executive Director’s Message 10 Illinois Automobile Dealers Association Board of Directors 2022 11 2022 Officers and Board of Directors 12 IADA Staff 13 IADA Dealer Committees 14 IADA Past Board Chairman 15 IADA Endorsed Services 18 IADA Membership Directory 40 Illinois Motor Vehicle Franchise Act 41 IADA Associate Members 43 Illinois Legislators • House Members 52 Illinois Legislators • Senate Members

Baxter strives to retain top talent. He needed a system that employees could easily learn, to drive the high customer satisfaction that helps his dealership differentiate itself from online vendors. Baxter also wanted a DMS that was accessible offsite and on mobile devices, so he could run the business from anywhere. Thanks to the flexibility and ease of use of VUE DMS, his employees have become more productive. Between the improved workflows and mobile capabilities, the dealership has sped up the process between sales and F&I, dramatically decreasing delivery time and boosting customer satisfaction. EASE OF USE. CONSIDER VUE DMS. RECONSIDER What took me 3 minutes on VUE DMS used to take 45 minutes. Customers will remember that forever. That’s important for customer retention and satisfaction. Baxter Howell General Manager, Brad Howell Ford CONSIDER VUE DMS 866.928.3210 | VUEDMS .COM/ ILLINOIS

The Illinois Automobile Dealers Association is an organization of 750 franchised new car and truck dealers founded in 1920. Its purpose is to promote an ethical, favorable business climate and serve the common needs of its members through services, education and representation. IADA is dedicated to helping its members realize the full potential of their individual dealerships while providing the kinds of services and support that only a strong, central organization can generate. The Advantages of Membership Membership in IADA provides vital support to the automotive industry of Illinois, and with this affiliation comes a variety of benefits specially designed and created for IADA members. Legislative and Regulatory Representation For a century, IADA has represented Illinois dealers in Springfield, our state’s capital, on legislative and regulatory issues. We focus on those issues that will improve your bottom line. We have a dedicated and diligent staff working to meet your needs day in and day out. The primary responsibility of IADA is to represent automobile and truck dealers in the Illinois General Assembly and before the various state regulatory agencies. The mission will always be to aggressively promote the interests of dealers by educating and persuading policymakers to make pro-business decisions in order to promote prosperity and opportunity for the Illinois dealer industry. Legal Advocacy and Legal Defense Fund IADA provides legal counsel and financial assistance through the Legal Defense Fund to assist in judicial and regulatory proceedings that affect the franchised new car and truck retailing industry. IADA also provides members valuable assistance with the Illinois Secretary of State, Department of Revenue, Attorney General’s Office and other state agencies, along with interpretations of Illinois and Federal laws and regulations. Political Action Committee CAR of Illinois — the Committee of Automotive Retailers (CAR) — was established to collect funds from members to provide financial support to individual candidates for the Illinois Legislature and various elected government positions. Contributions are based on CAR’s goal to support government officials who support the business philosophy in general and specifically in the dealership industry. Industry Public Relations By forging relationships with the news media, IADA is an information resource, delivering a strong message 6 ABOUT IADA: BENEFITS OF IADA MEMBERSHIP

that the retail automotive industry is one of Illinois’ most important economic engines. If unbalanced, irresponsible stories appear in the media, IADA responds swiftly and aggressively, presenting the dealer viewpoint. Management Guides Members of IADA staff are available to provide assistance and research into any aspect of your dealership business. IADA regularly issues bulletins on dealership operation, regulation changes from state and national agencies, and other dealership improvement techniques. IADA counsel regularly issues updates on issues that affect all members. Information Association members receive brief and concise IADA Bulletins and other correspondence to keep them abreast of important industry matters and provide the necessary information concerning current laws and regulations affecting the automobile industry. Conventions and Educational Programs IADA’s Annual Convention, Spring Legislative Conference and free monthly seminars/webinars are valuable opportunities for members to renew acquaintances, make contacts, and most importantly, exchange ideas. Maintaining important business relationships and providing mutual support is an essential part of membership. IADA Publications IADA communicates regularly with its members and offers specialized information through a series of publications produced for Illinois dealers. These publications include: • IADA Annual Directory • Illinois Dealer News Magazine, published quarterly • IADA News Bulletin • Illinois Advertising Regulations • IADA Employment Resources Program Dealer Services Using the immense group buying power of Illinois automobile dealers, IADA provides very competitive inhouse programs and has negotiated discounted rates for services offered by distinguished companies officially recommended by IADA. Value of Membership IADA provides unprecedented value for member dealers. Dues are among the lowest of any professional trade association in the country. This low dues schedule is possible because IADA leadership and staff have worked to create a business model that does not rely solely on membership dues to fund the association. To earn nondues income, IADA recommends companies that provide products and services to member dealers at competitive or discount pricing. This business model keeps membership dues low and returns dividends to members in the form of lower prices on products and services they use every day. 7

8 2022 CHAIRMAN’S MESSAGE SEAN GRANT IADA Chairman On behalf of the Illinois Automobile Dealers Association, it is my pleasure to provide you with the 2022 IADA Membership Directory. We hope you find it a convenient and useful aide. This year IADA celebrates 102 years of promoting the business interests of the automobile and truck dealers in Illinois, and it is my distinct privilege to serve as Chairman and representative for you and the Association this year. During my term as Chairman, I hope I will help promote the many strengths of our association. During these challenging economic times, IADA is without question our most valuable resource in protecting the interests of our dealerships before the Illinois Legislature and the various Illinois regulatory agencies. In addition, our association staff has developed member programs second to none and will help strengthen our dealerships’ bottom lines. With the help of our strong state association, I am confident that we will endure these difficult times and remain a vibrant and driving force in America. For those of you who have served as the backbone of our Association in terms of continued support over the years, my thanks go out to each of you. Your efforts are noticed, appreciated and could not be for a more important cause. I welcome those of you who have just begun to understand the importance and benefit IADA has on our day-to-day and future dealer existence, and I applaud your decision. As we move forward, I am sure that many of us will be called on to serve our Association. I invite and encourage you to participate in the activities of IADA. This is your association, and its continued success depends on the leadership and guidance of the membership. Sincerely, Sean Grant Landmark Automotive Group IADA Chairman

9 2022 EXECUTIVE DIRECTOR’S MESSAGE JOE MCMAHON IADA Executive Director On behalf of the IADA Board of Directors and Staff, I am pleased to present to you the 2022 IADA Membership Directory on this, the 102nd anniversary of your Association. Inside is valuable information, including dealership and associate member listings, staff listings, IADA Board and Committee assignments and government contacts, as well as the most updated version of the Illinois Motor Vehicle Franchise Act. Although we inquire several times throughout the year, please review your specific listing and let us know if you have any updates to your dealership information. You may also visit our website and update your dealership information online. With the challenging economic times confronting Illinois dealers this year, IADA will aggressively work to manage legislative and regulatory affairs to minimize the negative impact on our members. I would like to thank the many dealers who contribute to the IADA CAR of Illinois Political Action Fund and participate in the legislative process through their grassroots lobbying efforts. I encourage all dealers to participate in these efforts, as it keeps IADA strong and enables us to be an effective advocate on behalf of dealers at the capitol in Springfield. As always, the staff of your association remains committed to your success. Together we are a powerful voice in Illinois. And together, we can successfully weather all challenges that lay before us. Lastly, please remember our good friends who advertise in the Yearbook make this publication possible. We encourage you to patronize them. With best regards, Joe McMahon IADA Executive Director

11 Chairman *Sean Grant Landmark Chry-Jeep-Fiat 2331 Prairie Crossing Springfield, IL 62711 District 5 Director Vice Chairman *David Parkhill Sullivan Parkhill Automotive 440 W. Anthony Dr. Champaign, IL 61822 District 10 Director Secretary /Treasurer *John Alfirevich Apple Chevrolet, Inc. 8585 W. 159th St. Tinley Park, IL 60477 District 2 Director 2022 OFFICERS AND BOARD OF DIRECTORS IADA OFFICERS IADA DIRECTORS ACTIVE PAST CHAIRMEN * Executive committee members *Jamie Auffenberg St. Clair Auto Mall 105 Auto Ct. O’Fallon, IL 62269 NADA Director Darrin Bauer Arnie Bauer Chevrolet-Buick 901 E. Baltimore St. Wilmington, IL 60481 District 4 Director *Rick Curia Ken Nelson Auto Group 1100 N. Galena Ave. Dixon, IL 61021 District 3 Director Brian Dennison Ray Dennison Chevrolet, Inc. 2320 N. 8th St. Pekin, IL 61554 District 6 Director *Bob Federico Federico Chry-Dodge-Jeep Ram 1875 E. Edwardsville Rd. Wood River, IL 62095 District 8 Director *Ryan Gremore O’Brien Auto Group 1601 Fort Jesse Rd. Normal, IL 61761 District 7 Director *Justin Hopkins Truck Centers, Inc. 2280 Formosa Rd. Troy, IL 62294 Heavy Duty Truck Dealer at large Dave Kieffer Anderson Auto Group 5711 E. State St. Rockford, IL 61108 District 1 Director Joe Massarelli Liberty Auto City 1000 E. Park Ave. Libertyville, IL 60048 District 2 Director NADA Dir. Chicago Metro Curtis Pascarella Phillips Chevrolet 9700 W. Lincoln Hwy. Frankfort, IL 60423 District 4 Director Bob Ridings Bob Ridings Ford 931 Springfield Rd. Taylorville, IL 62568 District 9 Director Mark Ward Ward Chrysler Center, Inc. 1412 W. Main Carbondale, IL 62901 District 11 Director *Rick Yemm, 2021 Yemm Chev-Bu-GMC-C-J 2195 N. Henderson St. Galesburg, IL 61401 District 3 Director 1st Past Chairman Mike Ettleson, 2020 Ettleson Cad-Bu-GMC, Inc. 6201 S. LaGrange Rd. Hodgkins, IL 60525 District 2 Director Pat Manning, 2019 Brad Manning Ford 402 Manning Dr. DeKalb, IL 60115 District 1 Director Dan Roesch, 2018 Roesch Auto Group 200 W. Grand Ave. Elmhurst, IL 60126 District 2 Director Jack Schmitt, 2017 Jack Schmitt Chevrolet 127 Regency Park Dr. O Fallon, IL 62269 Greater St. Clair / Madison County Dealers Ass’n. Sam Roberts, 2016 Roberts Motors, Inc. 4350 Alby St. Alton, IL 62002 District 8 Director Dave Taylor, 2015 Taylor Chry Dodge Jeep, Inc. 1497 N. Rte. 50 Bourbonnais, IL 60914 Chicago Chrysler Dealers District 7 Director Mike Mangold, 2014 Mangold Ford, Inc. 1100 W. Center St. Eureka, IL 61530 Peoria Auto Dealers Director Gary Knight, 2013 Carmack Car Capitol 3724 N. Vermilion Danville, IL 61832 District 10 Director Tom Dolan, 2008 Freeway Ford-Sterling . Truck 8445 45th St. Lyons, IL 60534 District 2 Director & Past Chairman

12 I ADA STAFF L o o k i n g F o r w a r d t o S e r v i n g Y o u ! Joe McMahon Executive Director Mark Harting Director of Administrative Services Larry Doll Legal Defense/Attorney Mike Healey Director of Dealer Services Chloe Mulvaney CVR Processing Lisa Stoeckel CVR Processing Jenny Taylor CVR Processing Ann Jakowsky Executive Assist. & CVR Jan Kelso CVR Administrative Assistant Katie Burtle CVR Processing Teresa Wright Executive Assistant & CVR

13 IADA Dealer Committees EXECUTIVE COMMITTEE Sean Grant — Springfield — Chairman David Parkhill — Champaign — Vice Chairman John Alfirevich — Tinley Park — Secretary/Treasurer Rick Yemm — Galesburg — Immediate Past Chairman Jamie Auffenberg Jr. — O’Fallon — NADA Director Rick Curia — Dixon Bob Federico — Edwardsville Ryan Gremore — Normal Justin Hopkins — Troy PAST CHAIRMEN’S COUNCIL (Active Members Eligible for Board of Directors) Rick Yemm — Galesburg — 2021 Mike Ettleson — Hodgkins — 2020 Pat Manning — DeKalb — 2019 Dan Roesch — Elmhurst — 2018 Jack Schmitt — O’Fallon — 2017 Sam Roberts — Alton — 2016 Dave Taylor — Bourbonnais — 2015 Mike Mangold — Eureka — 2014 Gary Knight — Danville — 2013 Tom Dolan — Lyons — 2008 IADA offers a sincere thanks to all of the above dealers who volunteer their time and efforts to support IADA and make Illinois a better place to do business. TIME QUALITY DEALER NOMINATING COMMITTEE Sean Grant — Springfield David Parkhill — Champaign Joh Alfirevich — Tinley Park Rick Yemm — Galesburg NADA DIRECTOR Jamie Auffenberg Jr. — O’Fallon DEALER REPRESENTATIVE DEALER RECOVERY FUND Steve Phillipos — Chevy of Homewood Zurich is the engine that turbocharges your F&I results. Our agility, experienced team, innovative mind-set, and industry knowledge accelerate your evolution and drive you toward a bright future. Let Zurich accelerate your growth and help protect your legacy. Contact Colleen Rogers at 708-846-9061 for more information. Get in the passing lane with Zurich Universal Underwriters Service Corporation (UUSC), an individual member company of Zurich in North America, is the issuing provider and administrator of Zurich’s vehicle service contracts in all states except Florida. In Florida, the issuing provider and administrator is Vehicle Dealer Solutions, Inc. (FL License #60132). In California and New York, UUSC operates under its d/b/a UUSC Service Company (CA License #0C17302). Undue reliance should not be placed on anything herein that might be considered to be a forward-looking statement possibly indicative of future events, trends, plans, developments, results or objectives. As statement such as those, by their nature, are subject to known and unknown risks, unforeseen developments and uncertainties.

14 1977. .....GEORGE BERES............... PEKIN 1978. .....RICHARD MILLER. ........... CANTON 1979. .....CHARLES MEYER............. BELLEVILLE 1980. .....GLENN BROWNING........ PRINCETON 1981. .....ROBERT BURROW............ BARRINGTON 1982. .....JERRY HIGGINS............... PEORIA 1983. .....EDWARD HAMLIN........... WOOD RIVER 1984-85. .....LEO LEICHTER.................. ELGIN 1986-87. .....CHARLES GREENWAY..... MORRIS 1988. .....WILLIAM WOLF................ BELVIDERE 1989. .....LARRY ROESCH............... ELMHURST 1990. .....BILL ABBOTT..................... MONTICELLO 1991. .....DOUG ROCKENBACH.... GRAYSLAKE 1992. .....TERRY MONROE.............. PERU 1993. .....DON BROWNING. .......... PRINCETON 1994. .....JIM MCCOMB................. PEORIA 1995. .....RICK GREGG................... JOLIET 1996. .....BILL TAYLOR. .................... SPRINGFIELD 1997. .....JOE ALFIREVICH. ............ TINLEY PARK 1998. .....BERGEN PARKHILL........... CHAMPAIGN 1999. .....LARRY PRAST................... COUNTRYSIDE 2000. .....MARK SAWYER................ DEKALB 2001. .....RUSTY WAGNER. ............. BELLEVILLE 2002. .....MARK FUEHRER............... ROCKFORD 2003. .....DENNIS YOUNG......................... VANDALIA 2004. .....JOHN PORCELLI.............. MATTESON 2005. .....ROGER SABLES................ SPRINGFIELD 2006. .....DARRELL REYNOLDS....... MILAN 2007...... MIKE MURPHY.................. MORTON 2008...... TOM DOLAN.................... LYONS 2009. .....DAVID GUEBERT.............. SPARTA 2010. .....JOHN WOLF. ................... BELVIDERE 2011. .....TIM MOONEY.................. TUSCOLA 2012. .....JIM LOMBARD................. WILMINGTON 2013...... GARY KNIGHT.................. DANVILLE 2014...... MIKE MANGOLD............. EUREKA 2015...... DAVE TAYLOR................... BOURBONNAIS 2016...... SAM ROBERTS.................. ALTON 2017...... JACK SCHMITT. ............... O’FALLON 2018. .....DAN ROESCH................... ELMHURST 2019.......PAT MANNING. ............... DEKALB 2020......MIKE ETTLESON................ HODGKINS 2021......RICK YEMM...................... GALSEBURG 1920-23. .....H. B. PINKERTON.............. PEORIA 1924. .....PAUL KILLEEN................... GALESBURG 1925. .....C. R. CONSTANT. ............ SPRINGFIELD 1926. .....HOWARD AMERMAN..... CHAMPAIGN 1927-28. .....WILLIAM E. JOHNSON.... PEORIA 1929-30. .....W. E. BUTLER..................... CHICAGO 1931. .....LEONARD PUTNAM. ....... OTTAWA 1932-33. .....HERMAN WANGELIN...... BELLEVILLE 1934-37. .....WILLIAM MCKENZIE........ SPRINGFIELD 1938-39. .....ARTHUR G. MILLER.......... GALESBURG 1940-42. .....K. R. POPPLEWELL........... ROCK ISLAND 1943. .....B. B. BURNS. ..................... DECATUR 1944-45. .....HARRY A. EGOLF............ PEORIA 1946-47. .....HARRY B. CRAYCROFT... VANDALIA 1948-49. .....HARRY MITCHELL............ PEORIA 1950-51. .....WILLIS BRODHEAD.......... EAST ST. LOUIS 1952-53. .....LEE D. CRAIG. ................. ROCKFORD 1954-56. .....CHARLES ALBRECHT....... WOOD RIVER 1957-58. .....RALPH YOUNG................ QUINCY 1959-60. .....GENE BRAGG. ................ GALESBURG 1961. .....ALBERT BLAKE.................. MCHENRY 1962. .....DARRELL HANNA............ MT. VERNON 1963. .....HARRY BURGESS............. ALBION 1964. .....LEONARD GIUFFRE......... SPRINGFIELD 1965. .....LEONARD MCBROOM... KEWANEE 1966. .....JAMES HOLMES.............. MCHENRY 1967. .....JACK STRANDQUIST....... ROCKFORD 1968. .....FRED EMICH. ................... JOLIET 1969. .....L. DEAN MCKINLEY......... BELLEVILLE 1970. .....JOHN KILBORN. .............. DECATUR 1971. .....BRAD MANNING. ........... DEKALB 1972. .....EARL HUBER..................... SPRINGFIELD 1973. .....RAY GREEN...................... MONMOUTH 1974. .....HOWARD KOEHN............ DANVILLE 1975. .....JOHN P. GREGG............. JOLIET 1976. .....ARTHUR YOUNG. ............ VANDALIA IADA Past Board Chairmen Honoring those who have served with distinction to shape IADA into a solid, dynamic organization. Entries in bold are individuals who remain active in IADA today.

15 IADA E N D O R S E D S E R V I C E S DIGITAL COMPLIANCE ENFORCEMENT PLAN DEALER SAFEGUARD SOLUTIONS, INC. Stop Hoping ... Start Knowing 1. Eliminate Paperwork Liability from your Showroom 2. Eliminate Dead Deal Jackets 3. Reduce Deal Transaction Time 4. Increase Sales Process Efficiencies 5. Improve CSI 6. Appeal to Millennials 7. Reduce Contracts in Transit 8. Proven Ability to Maintain a Compliant Environment 9. Protect Your Dealership, Your Brand, and Your Customer Compliance is complicated, confusing, and it’s here to stay. Training doesn’t seem to stick where it matters most: the sales floor. Audits and reviews are historical snapshots. Is it too late to fix? We can help! Dealer Safeguard Solutions, Inc. Matt Hanaman, Regional Sales Manager Phone: 815-414-0886 ELECTRONIC VEHICLE REGISTRATION CVR Computerized Vehicle Registration (CVR) is a General Partnership between CDK Global and the Reynolds and Reynolds Company. Formed in 1992, CVR is the leading provider of Electronic Vehicle Registration and Titling programs in partnership with Motor Vehicle Agencies across the U.S. CVR currently has valueadded programs operational in 23 states and over 16,000 clients. CVR pioneered dramatic improvements in the speed, accuracy, efficiency, and security of the Vehicle Registration and Title process while extending this capability to the point of purchase. CVR processes over 15 million vehicle transactions and over 4 million secure DMV inquiries annually. CVR is dedicated to partnering with Motor Vehicle Agencies and key Dealer Associations to deliver process improvement, financial and operational benefits that translate to alternative delivery services and high-value options offered to the driving public. The IADA/CVR Program can be found at ENERGY PROVIDER LOWER ELECTRIC LowerElectric® specializes in helping business clients in deregulated states across the country manage their energy costs. A bidding process that shops many highly rated energy providers ensures our clients get the best prices and best suppliers available. Since 2001, LowerElectric® has helped thousands of client accounts save money on their energy costs across deregulated states, including but not limited to Illinois, Ohio, Connecticut, Pennsylvania, New York, New Jersey, and Texas. Most of our clients are long-term or repeat clients, and we have excellent references available upon request. We offer comprehensive services that save you time and money while managing your energy costs, including full-time/ in-house customer support, energy benchmarking, demand response, energy reduction/procurement, budgeting, and energy efficiency. Lower Electric is a founding member of ILEPA, now known as TEPA, a national trade organization that sets ethical standards for the energy industry. We take pride in our reputation for honesty and integrity. Our goal is to create and foster relationships with our clients to help them save money on their energy costs now and in the future. For more information, contact William Schloss Phone: 847-272-0700, ext. 29 ENVIRONMENTAL HEALTH & SAFETY COMPLYNET ComplyNet, the automotive industry leader in end-to-end compliance and risk mitigation solutions, combines intuitive software with auditing services to assist dealerships in achieving regulatory compliance goals, mitigating risks, and retaining talent. Enhance your culture of compliance in an environment that is both collaborative and creative with ComplyNet’s Guided Compliance Assistant (GCA) program. All GCA programming includes quarterly compliance meetings, access to the ABLE cloud-based compliance management system, online trainings, electronic policies, assessments, eTask task management, and dynamic visualizations for valuable insights. To learn more contact ComplyNet at: (800) 653-1869

16 FORMS FOR DEALERSHIPS CDK EasySource Forms Selling a car is hard enough without the paperwork getting in the way. IADA & CDK EasySource are pleased to offer DealerCAP, a document system that is efficient, costeffective, and customer-focused to assist you with compliance efforts. While no forms system is a substitute for sound legal advice, DealerCAP forms can help with dealership efforts to prevent some paperwork errors commonly found in a motor vehicle transaction, such as: • Incorrectly drafted documents • Conflicting or missing documents • Missing, incomplete or conflicting disclosures • Using forms that haven’t been updated with the current legal code Once you have an efficient document system in place, you can devote more time to increasing customer satisfaction and creating additional profit opportunities within your dealership. DealerCAP helps prevent problems and misunderstandings with customers from occurring and ensures that they are satisfied with the entire transaction. In addition, DealerCAP can help your dealership maximize your profit opportunities on each individual transaction. To place an order on the IADA website, go to No credit card is needed; simply place your order, and a CDK EasySource representative will call you concerning that order. Or you may contact Kristin Maynes Phone: 800-237-2372, option 4 INCOME DEVELOPMENT COMPANY ETHOS GROUP Ethos Group partners with retail automotive dealers to promote an ethical, customer-focused approach to the sale, financing, and servicing of automobiles. Our services include consulting, recruiting, training, compliance, technology, product administration, and dealer participation programs. Our technology platform improves efficiency, compliance, profitability, and consumer delivery experience. Our proven approach delivers profit increases while reducing the risk and cost of doing business. For more information, contact: Lance Graves (402) 960-0538 INSURANCE DISABILITY AMERICAN FIDELITY An industry leader in providing disability benefits to dealers across the state and across the country. Pride in their products and quality service exemplifies their personal commitment to you as a dealer. From long- and short-term disability plans to Section 125 administration, American Fidelity offers a wide selection of benefits to your employees. American Fidelity Insurance 2000 N. Classen Blvd. Oklahoma City, OK, 73106 Phone: 877-967-5748 INSURANCE - PROPERTYWORK COMP-FINANCIAL PROTECTION FEDERATED INSURANCE IADA is proud to announce Federated Insurance as the recommended service provider of property and liability insurance, worker’s compensation, and financial protection services to all IADA members. As the association-preferred insurance carrier, Federated Insurance can help you take the smartest, most cost-effective approach to protect your dealership. Federated’s field staff are specialists in the auto industry and are committed to excellence when it comes to serving your needs. For more details, contact Matthew Specht Phone: 309-826-8484 LIGHTING AND SECURITY TRYDON Trydon’s proprietary ChaseLight® system, developed in 2012, blends lighting and security into a single, integrated control specifically tailored for auto dealers. Designed to integrate with new and existing outdoor lighting installations, our intelligent system monitors the area beneath each pole. Any late-night motion can trigger an audible alarm and flashing light, thereby deterring vandalism and theft. ChaseLight understands the difference between the behavior of vandals and the interests of window shoppers, welcoming them to enjoy an after-hours walk-through of your vehicle inventory. This innovative approach to inventory protection saves dealers significant repair and replacement costs. In addition, ChaseLight can reduce insurance premiums and self-insurance exposure while lowering energy consumption, resulting in reduced operating costs. Why not let your lighting system work harder for you? With ChaseLight, it’s easier to proactively chase away risk

17 than watch surveillance video the next morning. For more details, contact Don Jacobs, President Phone: 314-956-7848 MEMBER SHIPPING PROGRAM FEDEX Due to a large number of IADA members and the high volume of daily shipping required for IADA programs like CVR and the IADA Business Forms, IADA has negotiated an extremely competitive FedEx Shipping program unique for Illinois clients only. You know you can count on FedEx to deliver expertise, great service and great value for all your shipping needs, virtually anytime, anywhere. And with IADA, there are no enrollment fees or shipping quotas, so you can start saving quickly with this FedEx program. For more information, contact the IADA office at 800-252-8944. PAYMENT PROCESSING SERVICES DEALERPAY IADA is partnered with DealerPay to offer customized dealer programs with un-matched pricing and top-notch service and support for the following solutions: • Credit Card Processing • Mobile Payments/eCommerce • Loyalty Solutions/Gift Cards • Check/ACH Processing • POS Software/Hardware • Security (PCI Compliance) • Technology/Marketing • Account Management and more! Gain peace of mind and call a trusted name with 15 years of automotive payment acceptance experience. Find out how you can save money, increase technology, enhance security and get amazing support and service. Contact Julie Douglas for a no-obligation cost/service analysis at 314-578-3142 RETIREMENT NADA RETIREMENT FROM EMPOWER NADA’s affinity relationship with Empower Retirement offers our members a competitive retirement program specifically designed for Dealers and their employees. Dealer members have access to high-quality retirement plans with competitive fees and a wide array of investment tools. Empower Retirement, the second-largest retirement services provider in the U.S., brings knowledge, specialized service, and a high-tech user experience through their interactive website. NADA Retirement from Empower is committed to providing exceptional value through administrative expertise, multiple support channels, retirementdriven calculators and readiness tools, and a winning team of service professionals devoted to helping clients achieve financial success. Todd Adrian at Empower stands ready to help you build a plan designed to meet and exceed your retirement plan goals. Todd Adrian Phone: 970-581-8633. SERVICE CENTER IDENTIFIX: SERVICE ALL MAKES AND MODELS WITH CONFIDENCE Direct-Hit gives your service center the ability to fix late model and off-brand vehicles with as much speed and accuracy as the new vehicles you sell on the lot. Don’t settle for servicing just the vehicles you sell; empower your Fixed Ops with Direct-Hit’s combination of confirmed fixes and OEM repair information to provide service for any vehicle on the road. • Over 3,500,000 real fixes are provided by real technicians to get you to the right repair fast; • An Industry-leading source for OE Repair Manuals to complete every repair with confidence; • Full labor and parts information from the OEMs, MOTOR, and Chilton covering 50+ years of vehicle makes/ models; and • Factory direct maintenance schedules to help your team set additional appointments and sell more services on the spot. For more information, contact Darren Stuart Phone: 559-909-2617 TITLE & LICENSE SERVICE IADA FAS-TITLE SERVICE IADA can be your agent in Springfield to handle your Manual Fast Title Service. IADA can be your agent to deal with the Secretary of State and the Department of Revenue. The IADA service will: • Provide fast, daily title service • Ship license plates and ID cards back within one day • Provide daily processing of ST556 tax forms • Expedite applications with odometer problems • Expedite applications held in “Quality/ Error Control” IADA Fas-Title Service at 300 W. Edwards St., Ste. 400 Springfield, IL, 62704 Phone: 800-252-8944

18 Alphabetized by company name • Website addresses listed when provided by dealership IADA M E M B E R S H I P D I R E C T O R Y Advantage Acura Of Naperville (630) 960-2100 2275 Aurora Ave. Naperville, IL 60540 Advantage Chevrolet (708) 352-2400 9510 W. Joliet Rd. Hodgkins, IL 60525 Advantage Chevrolet of Bridgeview (708) 594-6400 8200 S. Harlem Ave. Bridgeview, IL 60455 Advantage Toyota of River Oaks (708) 862-0700 1970 River Oaks Dr. Calumet City, IL 60409 Al Cioni Ford, Inc. (815) 339-2511 504 S. McCoy Granville, IL 61326 Al Piemonte Buick GMC (630) 832-9500 364 W. Grand Ave. Elmhurst, IL 60126 Al Piemonte Ford Sales, Inc. (708) 345-9300 2500 W. N. Ave. Melrose Park, IL 60160 Al Piemonte Nissan, Inc. (708) 343-3800 1600 W. N. Ave. Melrose Park, IL 60160 Alan Browne Chevrolet Olds, Inc. (815) 784-2511 700 Pearson Dr. Genoa, IL 60135 Anderson Dodge Chrysler Jeep (815) 229-2000 5711 E. State Rockford, IL 61108 Anderson Ford of Clinton, Inc. (217) 935-3106 PO Box 638 Clinton, IL 61727 Anderson Motor Company (815) 455-4330 PO Box 1828 Crystal Lake, IL 60039 Anderson Nissan Mazda, Inc. (815) 633-3460 6555 E. State St. Rockford, IL 61108 Anderson Toyota-Lexus of Rockford (815) 397-8995 4100 N. Perryvillle Rd. Loves Park, IL 61131 Anderson’s Rock River Ford (815) 229-0510 224 N. Alpine Rockford, IL 61107 Anthem Chevrolet Buick (217) 283-6688 424 N. Dixie Hwy. Hoopeston, IL 60942 Anthony Buick GMC, Inc. (847) 856-3000 7225 Grand Ave. Gurnee, IL 60031 Antioch Chrysler Dodge Jeep Ram (847) 395-0200 105 Rte. W. 173 Antioch, IL 60002 Apple Chevrolet, Inc. (708) 429-3000 8585 W. 159th St. Tinley Park, IL 60477 Arlington Heights Buick GMC 777 W. Dundee Rd. Arlington Heights, IL 60004 Arlington Heights Ford (847) 870-1300 801 W. Dundee Arlington Heights, IL 60004 Arlington Toyota (847) 394-5100 2095 N. Rand Rd. Palatine, IL 60074 Arnie Bauer Buick Cadillac GMC (708) 720-1900 5525 Miller Cir. Dr. Matteson, IL 60443 Arnie Bauer Chevrolet Buick (815) 476-2826 901 E. Baltimore St. Wilmington, IL 60481 Art Hossler Auto Plaza (309) 647-1513 2000 N. Main St. Canton, IL 61520 Aston Martin of Glenview (847) 904-1233 301 Waukegan Rd. Glenview, IL 60025 Audi of Hoffman Estates (847) 843-9900 1200 W. Golf Rd. Hoffman Estates, IL 60169 Auffenberg Ford Belleville (618) 234-0330 901 S. Illinois St. Belleville, IL 62220 Auffenberg Ford North (618) 632-0090 115 Regency Park O Fallon, IL 62269 Auffenberg Of Carbondale (618) 457-3391 1015 E. Walnut Carbondale, IL 62901 Autobarn VW Of Countryside (708) 354-6600 6161 S. Joliet Rd. Countryside, IL 60525 AutoCenters Nissan, Inc. (618) 251-3023 1825 E. Edwardsville Rd. Wood River, IL 62095 Autohaus on Edens (847) 272-7900 1600 Frontage Rd. Northbrook, IL 60062 Autonation Audi of Westmont 276 E. Ogden Ave. Westmont, IL 60559 Autonation BMW of Westmont (630) 654-5400 430 E. Ogden Ave. Westmont, IL 60559 AutoNation Hyundai O’Hare (847) 297-5700 1509 River Rd. Des Plaines, IL 60018 Autonation Mercedes Benz of Westmont (630) 654-8100 200 E. Ogden Westmont, IL 60559

19 Autonation Naperville Imports, Inc. (630) 305-4560 1569 W. Ogden Ave. Naperville, IL 60540 Autonation Toyota Scion Libertyville (224) 333-5140 1180 S. Milwaukee Ave. Libertyville, IL 60048 Barkau Chevrolet (815) 369-4544 501 E. N. Ave. Stockton, IL 61085 Barkau Chrysler Jeep Dodge Ram (815) 562-8787 700 E. S. St. Freeport, IL 61032 Baum Chevrolet Buick Company (217) 935-3156 PO Box 657 Clinton, IL 61727 Bergkoetter’s Garage, Inc. (618) 768-4336 7437 State Rte. 15 St. Libory, IL 62282 Berman Nissan of Chicago (773) 561-6700 3456 N. Kedzie Ave. Chicago, IL 60618 Berman’s Infiniti Of Chicago (312) 476-8000 3456 N. Kedzie Ave. Chicago, IL 60618 Berwyn Kia 7050 W. Ogden Ave. Berwyn, IL 60402 Bettenhausen Chrysler Dodge Jeep Ram 708-532-2665 17514 S. Oak Park Ave. Tinley Park, IL 60477 Bettenhausen Fiat (708) 532-2665 15941 S. 94th St. Orland Park, IL 60462 Biggers Chevrolet, Inc. (847) 742-9000 1385 E. Chicago St. Elgin, IL 60120 Biggers Mitsubishi (847) 742-5800 1325 E. Chicago St. Elgin, IL 60120 Bill Jacobs BMW-MINI (630) 357-1200 2495 Aurora Ave. Naperville, IL 60540 Bill Jacobs Volkswagen (630) 848-6600 2211 Aurora Ave. Naperville, IL 60540 Bill Kay Chevrolet (630) 968-2900 601 Ogden Ave. Lisle, IL 60532 Bill Kay Honda (815) 937-7900 1360 Locke Dr. Bourbonnais, IL 60914 Bill Stasek Chevrolet, Inc. (224) 434-4677 700 W. Dundee Rd. Wheeling, IL 60090 Bill Walsh Automotive Group (815) 434-2323 1752 E. Norris Dr. Ottawa, IL 61350 Bloomington Normal Auto Mall (309) 454-1222 C/O Leader Automotive Group Normal, IL 61761 BMW of Bloomington 1604 Commerce Pkwy. Bloomington, IL 61704 BMW Of Peoria (309) 692-4840 1720 W. Pioneer Pkwy. Peoria, IL 61615 Bob Brady Auto Mall (217) 876-3800 3955 E. Boyd Rd. Decatur, IL 62521 Bob Brady Cadillac Buick GMC Inc. (217) 875-2110 1500 Koester Dr. Forsyth, IL 62535 Bob Brady Dodge (217) 876-3800 4025 E. Boyd Decatur, IL 62521 Bob Brockland Buick GMC (618) 281-2288 580 Old State Rt. 3 Columbia, IL 62236 Bob Grimm Chevrolet, Inc. (309) 263-2241 2271 S. Main Morton, IL 61550 Bob Harper Ford (618) 658-9135 323 E. Vine St. Vienna, IL 62995 Bob Jass Chevrolet (630) 365-6481 300 S. Main Elburn, IL 60119 Bob Lindsay Honda (309) 692-3200 900 W. Pioneer Pkwy. Peoria, IL 61615 Bob Ridings Chrysler Dodge Jeep (217) 562-3986 8 N. Locust St. Pana, IL 62557

Running a dealership comes with its share of uncertain terrain. But one thing is certain. Our Dealer Financial Services team is dedicated to being by your side with the resources, solutions and vision to see you through. Mike Fairchild 630.780.8418 Making business easier for auto dealers. Especially now. Jennifer Lozzio 224.288.9231 “Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp., both of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA. Investment products offered by Investment Banking Affiliates: Are Not FDIC Insured • May Lose Value • Are Not Bank Guaranteed. ©2020 Bank of America Corporation. All rights reserved. 3235016 12-20-0021 Running a dealership comes with its share of uncertain terrain. But one thing is certain. Our Dealer Financial Services team is dedicated to being by your side with the resources, solutions and vision to see you through. Mike Fairchild 630.780.8418 Making business easier for auto dealers. Especially no . Jennifer Lozzio jennifer.lozzio 24.28 . “Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in c rtain fi ancial instrument are performed globally by banking affiliates of ank of America Corporation, includi g Bank of America, N.A., Member FDIC. Trading in securities and fi ancial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp., both of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA. Investment pr ducts offered by Inv stment Banking Affiliates: Are N t FDIC Insured • May Lose Value • A Not Bank Guaranteed. ©2020 Bank of America Corporation. All rights reserved. 3235016 12-20-0021

21 Bob Ridings Ford Lincoln of Jacksonville, Inc. (217) 245-7101 1312 W. Morton Jacksonville, IL 62650 Bob Ridings Ford, Inc. (217) 824-2207 931 Springfield Rd. Taylorville, IL 62568 Bob Ridings Decatur (217) 877-3102 3103 N. 22nd St. Decatur, IL 62526 Bob Rohrman’s Schaumburg Ford (847) 605-0800 815 E. Golf Rd. Schaumburg, IL 60173 Bob Rohrman’s Schaumburg Lincoln (847) 882-4100 1200 E. Golf Rd. Schaumburg, IL 60173 Bocker Chevrolet Cadillac Buick GMC, Inc. (815) 235-2121 801 E. S. St. Freeport, IL 61032 Boulder Chevrolet-Buick, Inc. (618) 548-5500 1825 W. Main St. Salem, IL 62881 Brad Manning Ford (815) 756-6325 402 Manning Dr. De Kalb, IL 60115 Bredemann Ford in Glenview (847) 998-4000 2038 Waukegan Rd. Glenview, IL 60025 Bredemann Toyota, Inc. (847) 698-3700 1301 W. Dempster Park Ridge, IL 60068 Brilliance Honda (815) 459-6400 680 W. Terra Cotta Ave. Crystal Lake, IL 60014 Brilliance Subaru of Elgin (815) 459-6400 1500 Randall Rd. Elgin, IL 60123 Bruce Foote Chevy Olds Cadillac, Inc. (309) 734-2138 PO Box 888 Monmouth, IL 61462 Bryden Ford, Inc. (815) 248-2128 303 Center St. Durand, IL 61024 Bull Valley Ford, Inc. (815) 338-6680 1460 S. Eastwood Dr. Woodstock, IL 60098 Burke Automotive Group, Inc. (630) 505-8282 1565 W. Ogden Ave. Naperville, IL 60540 Buss Ford Sales (815) 385-2000 111 S. Rte. 31 Mc Henry, IL 60050 Cadillac Of Naperville, Inc. (630) 355-2700 1507 W. Ogden Ave. Naperville, IL 60540 Cadillac Toyota of Bourbonnais (815) 933-7700 555 Latham Bourbonnais, IL 60914 Cardinal Buick GMC (618) 303-0303 3800 W. State Rte. 15 Belleville, IL 62226 Carmack Car Capitol (217) 443-6803 3724 N. Vermilion Danville, IL 61832 Carson Ford, Inc. (217) 357-3154 128 Buchanan Carthage, IL 62321 Cassens & Sons (618) 656-6070 3333 S. Hwy. 159 Glen Carbon, IL 62034 Castle Buick-GMC, Inc. (708) 442-7474 7400 W. Cermak Rd. North Riverside, IL 60546 Castle Chevrolet (630) 279-5200 400 E. Roosevelt Rd. Villa Park, IL 60181 Castle Chevrolet North (847) 439-0900 175 N. Arlington Heights Rd. Elk Grove Village, IL 60007 Castle Honda, Inc. (847) 965-8833 8833 Waukegan Rd. Morton Grove, IL 60053 Central States Bus Sales, Inc. (636) 343-6050 1200 Sugar Creek Square Fenton, MO 63026 Centre State International Trucks, Inc. (309) 637-8483 3313 SW Washington St. Peoria, IL 61602 Champaign Ford City (217) 352-0462 701 W. Marketview Dr. Champaign, IL 61822 Chester Chrysler Center (618) 826-3213 PO Box 270 Chester, IL 62233 Chevrolet Of Homewood (708) 799-2000 18033 S. Halsted St. Homewood, IL 60430 Chevrolet Of Naperville (630) 357-6100 1515 W. Ogden Ave. Naperville, IL 60540 Chevrolet of Palatine (847) 359-7700 1530 N. Dayton St. Chicago, IL 60642

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23 Chicago Northside Toyota Scion (773) 728-5000 6042 N. Western Ave. Chicago, IL 60659 Chip Banks Chevrolet Buick (618) 542-2114 1116 S. Washington St. Du Quoin, IL 62832 CIT Trucks, LLC (309) 445-8100 305 W. Northtown Rd., Ste. A Normal, IL 61761 City Chevrolet of Grayslake (847) 223-8651 1000 E. Belvidere Rd. Grayslake, IL 60030 CJ Wilson Mazda of Orland Park (708) 444-3200 8910 W. 159th St. Orland Park, IL 60462 Classic Automotive, Inc. (847) 336-4300 515 N. Green Bay Rd. Waukegan, IL 60085 Classic Kia (847) 336-4300 425 N. Greenbay Rd. Waukegan, IL 60085 Coad Chevrolet - Ancap Management (618) 833-2166 2525 E. Vienna Anna, IL 62906 Coffman Truck Sales, Inc. (630) 892-7093 1149 S. Lake St. Aurora, IL 60507 Community GMC (815) 476-5224 317 S. Water St. Wilmington, IL 60481 Community Honda Of Orland Park (708) 364-2600 8340 W. 159th St. Orland Park, IL 60462 Continental Autosports (630) 655-3535 420 E. Ogden Ave. Hinsdale, IL 60521 Continental Toyota (708) 354-5800 6701 S. LaGrange Rd. Hodgkins, IL 60525 Country Chevrolet, Inc. (815) 426-6311 299 E. State Rte. 115 Herscher, IL 60941 Countryside Mitsubishi (773) 616-7400 5800 S. LaGrange Rd. La Grange, IL 60525 Countryside Nissan (708) 352-9200 5750 S. LaGrange Rd. Countryside, IL 60525 Court Street Ford, Inc. (815) 939-9600 558 William Latham Dr. Bourbonnais, IL 60914 Courtesy Car City (309) 764-6700 2301 39th Ave. Moline, IL 61265 Courtesy Ford Lincoln (217) 442-1840 3533 N. Vermilion Danville, IL 61832 Crown Toyota (217) 872-5010 255 W. Pershing Rd. Decatur, IL 62524 Currie Motors Frankfort (708) 479-1100 9423 W. Lincoln Hwy. Frankfort, IL 60423 Currie Motors Naperville Inc. (630) 357-7100 2055 W. Ogden Ave. Naperville, IL 60540 Currie Motors of Forest Park (708) 771-7100 8401 W. Roosevelt Rd. Forest Park, IL 60130 Dan Hecht Chevrolet Toyota, Inc. (217) 342-4111 PO Box 605 Effingham, IL 62401 Dan Pilson Auto Center, Inc. (217) 234-6461 2212 Lakeland Blvd. Mattoon, IL 61938 D’Arcy Buick GMC (815) 439-5500 2022 Essington Rd. Joliet, IL 60435 D’Arcy Chevrolet Buick Cadillac (815) 942-0030 1850 N. Division Morris, IL 60450 D’Arcy Hyundai Isuzu (815) 725-5200 2521 W. Jefferson St. Joliet, IL 60435 Davis Buick GMC, Inc. (309) 647-1212 2051 N. Main St. Canton, IL 61520